Field Service Representative - NW - USA-Remote Worker-New York
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.
Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales and service team. You’ll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You’ll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively-held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment.
What’s in it For You:
You’ll join a growth company offering a competitive pay and benefits
A company vehicle and cell phone
A long term, advancing career path in service, sales or management
Access to the industry’s most innovative training programs
A culture that values safety first, including training and personal protection
Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments
What You Will Do:
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Install, calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Assist Operations Managers with start-ups of new applications in both existing customers and in new accounts
Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
Territory/Location Information:
This position is based in Manhattan or the NYC Outer Boroughs
Territory covers about a 25 mile radius of the surrounding area
Targeted accounts are within the New York City area
Less then 5% overnight travel required
As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.
Training programs are held in the field, in the office, and virtually. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.
Minimum Qualifications:
High School diploma or equivalent
Possess a valid Driver's License and acceptable Motor Vehicle Record
Immigration sponsorship is not available for this role
Working comprehension of computer software, ie – Office suite (Email, Calendar, Excel and Word), web browsing, etc.
Physical Demands:
Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions;
Must be able to physically perform the essential duties of the position which include lifting 50- 75 pounds, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear;
Must be able to pass a drug screen and physical exam.
Preferred Qualifications:
Associate’s degree or trade school certification
Demonstrated mechanical aptitude
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, and wastewater treatment systems
Experience working with Microsoft Office Suite
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range:
$21 - $25 /hr. This position pays an hourly rate and is eligible for overtime.Annual or Hourly Compensation Range is based on full-time 40 hours per week. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Ecolab has the following US benefit offerings: Medical/Prescription Coverage, Health Savings Account, Wellness Program, Dental, Vison, Flexible Spending Accounts (Health Care, Limited Purpose Health Care, Dependent Care), Employee Assistance Program, Life Insurance Plans (Basic Life, Optional Employee Life, Spouse Domestic Partner Life, Dependent Child(ren) Life, Accidental Death and Dismemberment Insurance, Business and Travel Insurance), Disability (Short-Term, Long-Term and Optional Long-Term), 401k Savings Plan, Pension Plan, Retirement Health Care Benefits, Employee Stock Purchase Plan (Full-Time Associates), Long-Term Incentives (Executive Level), Short-Term Incentives, Group Legal Services, Education Assistance Program, Time Off (Vacation, Holiday, Jury Duty and Bereavement leave), Parental Leave (Medical/Short-Term Disability and Paid Parental Leave), Adoption Assistance, Discount on Day Care Services, Caregiver Services and Voluntary Benefits (Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Auto and Homeowners Insurance, Pet Insurance, Identity Theft Protection and Employee Discount Program). On-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Covid-19 Vaccine Notice
Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
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Regions Countries Benefits/PerksAccess to innovative training programs Advancing career path Cell phone Company vehicle Company vehicle and cell phone Competitive pay and benefits Culture that values safety Dental Employee Assistance Program Long term career path Medical Paid parental leave Pension Pension plan Pride in company's mission Pride in working for a company that provides clean water Safety culture Stock Purchase Plan Training programs
SkillsChemical feed equipment maintenance Chemistry tests Coaching Customer Support Data analysis Management Mechanical aptitude Microsoft Office Microsoft Office Suite Process monitoring equipment calibration Sales Technical Support Training Water treatment
Tasks- Assist in new application start-ups
- Execute chemistry tests
- Install and maintain chemical feed equipment
- Provide routine service support
- Provide routine service support to Sales Representatives
- Provide technical support
- Provide technical support to customers
Associate's Degree High school diploma High school diploma or equivalent Trade school certification
Certifications RestrictionsImmigration sponsorship not available Physical Demands
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9