Field Service Engineer/Technician
Remote - USA, United States
About Us:
Job Description:
Barry-Wehmiller is seeking highly skilled and motivated team players to join our Field Service team. This opportunity may be within one of the following industries: paper, packaging, converting, or precast concrete. If you are passionate about working hands-on with machinery, have experience in PLC programming and troubleshooting, and thrive in a customer-focused, self-directed environment, we encourage you to apply. Whether you're a recent graduate or an experienced professional, this role offers a chance to grow your career while contributing to the success of a globally recognized organization.Please note that these roles typically involve extensive travel, with a travel percentage ranging from 75-80%.Position DescriptionAs a Field Service Engineer at Barry-Wehmiller, you will play a vital role in the installation, servicing, PLC programming/troubleshooting, and support of capital equipment within the paper, packaging, converting, or precast concrete industries.Key Responsibilities/Complexities- PLC Programming and Troubleshooting: Program, debug, and troubleshoot PLC systems and other automation controls to optimize machine performance.
- Customer Support: Troubleshoot customer equipment issues on-site, providing timely and effective solutions.
- Installations and Upgrades: Assist with on-site installations, commissioning, and upgrades of new and existing machinery.
- Diagnostics and Servicing: Conduct routine and emergency servicing, diagnosing electrical, pneumatic, and mechanical issues.
- Training: Train customer operation and maintenance personnel with an emphasis on safety, PLC systems, and best practices.
- Documentation: Maintain detailed records, including installation reports, programming changes, and service documentation.
- Technical Guidance: Utilize assembly drawings, wiring diagrams, PLC ladder logic, machine manuals, and technical procedures for installations and adjustments.
- Quality Assurance: Detect and report defective or faulty materials and equipment.
- Perform other duties as assigned, maintaining a clean and safe work environment.
- PLC Expertise: Hands-on experience in PLC programming, debugging, and troubleshooting.
- Knowledge of manufacturing methods, automation controls, and electrical/pneumatic systems.
- Ability to read and interpret schematics, prints, assembly layouts, and ladder logic.
- Strong customer service skills with the ability to positively influence relationships.
- Excellent problem-solving skills in situations with limited standardization.
- Proficiency in MS Office; experience with CAD systems or SolidWorks is beneficial.
- Strong written and verbal communication skills; multilingual proficiency is a plus.
- Exceptional multitasking abilities, adaptability, and a positive attitude.
- Work independently with general direction, adhering to policies and objectives.
- Provide technical guidance for installations and PLC programming to team members as needed.
- Field Service Engineers primarily work in customer facilities, often exposed to elements like dirt, oil, and grease.
- Extensive travel is required, with overnight stays and extended periods away from home.
- Standing, sitting, climbing, balancing, stooping, kneeling, and crawling may be required.
- Lifting up to 50 pounds unassisted; greater than 50 pounds with assistance.
- Normal mental and visual attention is required to perform various duties.
- Field Service Engineer: Bachelor of Science in Electrical, Mechanical, or Industrial Engineering, Engineering Technology, or Controls from an accredited institution.
- Field Service Technician: A two-year post-high school diploma/certificate in electro-mechanical technology or a similar associate/technical degree OR a high school diploma with a minimum of 7 years of relevant experience.
- PLC Programming: Hands-on experience in programming, debugging, and troubleshooting PLCs is required.
- Knowledge of electrical, pneumatic, and control systems is required.
- Good mechanical aptitude and customer relations skills are essential.
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.
Company:
BW Corporate US ApplyJob Profile
- Install machinery
- Maintain documentation
- Provide customer support
- Train personnel
- Troubleshoot equipment
Automation Automation controls CAD CAD systems Capital Equipment Commissioning Communication Control systems Customer relations Customer service Customer Support Diagnostics Documentation Engineering Installation MS Office Multilingual proficiency Multitasking PLC Plc programming Problem-solving Quality Assurance Schematics Servicing SolidWorks Technical Guidance Training Troubleshooting
Experience1-3 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9