Field CTO

Founded in 2018 in Dublin, Tines is a smart, secure workflow platform designed to automate any manual task, regardless of complexity. By automating workflows, Tines empowers frontline teams to reduce monotonous, manual work and free up valuable time and resources.

Tines is an integrator across your entire stack - if it offers an API, Tines connects with it. Having firmly established Tines as the de-facto automation platform for cybersecurity teams, we’re expanding horizontally to IT, Product, Engineering, and Infrastructure teams. Tines was built for everyone, delivering transformative and innovative enterprise software to industry leaders like Canva, Intercom, Databricks, Mars and Reddit.

We’re excited about what we’re doing and what’s to come, and we’re looking for others who can lead by our values of Simplicity, Speed, and Soundness. Because Tines is about delivering exceptional customer experiences, while creating a company culture that nurtures individual curiosity, growth, and integrity.

This is a remote position, ideally based in a major U.S. metro, that necessitates up to 40% travel to meet with Tines’ customers.

The Field CTO position is a pivotal customer-facing role in Tines’ GTM organization that will assist in the growth and expansion of Tines globally by acting as a trusted advisor and strategist to our key existing clients and potential prospects.

This role requires a strategic thinker with deep technical knowledge, excellent communication skills, and the ability to build strong and meaningful relationships with both customers and Tines’ internal teams.

With a previous technical background in IT, you understand our customers and are familiar with the challenges, hurdles, and demands that modern IT teams face today.

You will foster technical thought-leading conversations and develop strategic technical relationships with C-suite executives at our customers and prospects, as well as experienced industry technologists and business consultants.

Acting as a subject matter expert on all things IT, you will be able to speak with authority on how the Tines no-code automation platform can positively impact an overall IT program for our customers. You will partner closely with Sales, Marketing, and Product Management to help build the Tines brand and business and be directly involved in top-of-the-funnel activity. By leveraging your network, you will drive net new customer meetings for Tines whilst fostering and expanding our footprint in our existing client base.

As a trusted technical advisor, you will play a pivotal role in shaping the perception of the Tines brand, influencing product and market direction, and fostering a community of enthusiasts around our solutions.

What you will be doing:

• Represent Tines at industry events, conferences, forums and webinars, participating in panel discussions on IT and delivering compelling presentations on IT and automation topics
• Leveraging your network to evangelize the Tines brand and create fresh opportunities for Tines
• Providing thought leadership in areas of IT Ops, IT automation, IT enterprise architecture, et al through Blog posts and social selling targeted towards the IT industry
• Continue to build your brand as a thought leader with a credible and trusted reputation within Tines and across the IT landscape
• Provide product feedback and product guidance based on learnings from the field
• Build relationships with our top customers, champion and translate their needs by working cross functionally with product management, customer experience, etc., to drive long term customer success
• Involve yourself in high profile sales engagements to help understand customer pains and initiatives and to help position the Tines platform as a solution
• Provide new opportunities for the Tines Sales and Solutions Engineering teams to showcase the Tines platform
• Motivate and lead internal teams strategically and tactically to meet leadership objectives
• Work alongside Product Management and Senior Leadership to provide customer feedback, market trends and influence long term product strategy and roadmap
• Collaborate with Sales, Marketing, and Product to formulate executive level customer engagement strategies & value based messaging
• Coordinate with internal industry experts to gather industry data of assigned accounts and improves planning.
• Demonstrate an excellent understanding of the customers' business strategy and the direction of the industry.

What you bring with you:

• Proven track record of success working in modern IT teams
• 10 + years IT experience, 5+ in leadership capacity
• A deep understanding of the modern IT tooling landscape
• An intimate understanding of the problems facing modern IT teams today and how automation can solve them
• A passion for becoming an expert in a software solution like Tines
• Curiosity to learn new technologies from both a Tines and customer perspective
• An excellent reputation within the IT community
• Passion for being customer facing and getting directly involved with existing strategic customers and high profile prospects
• Comfort in a fast-paced, scale-up environment
• Proven ability to speak at industry events - high speaker rating
• Persuasive, influential and engaging communication style
• Passion for staying at the forefront of IT and automation trends and a desire to continuously learn and grow
• Willingness to travel up to 40% of the time to meet with customers and attend industry events

Target Annual Compensation (salary + commission): $275,000 - $300,000 + equity 

Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.