Field Based Account Manager - West London

Account Manager – Estate Agency - Field Based West London

This a field based role covering W1, W2, W8, and W9 postcodes

The role

To manage designated customers on a day-to-day basis to achieve activity and sales targets. Build and maintain the best possible relationship.

What you'll be doing

• Achieve new product targets in your area of responsibility.
• Identify new business opportunities, present and close with a bespoke advertising solution.
• Conduct regular account reviews to prove value and
• Conduct relevant product and service training with customers
• Consistently ensure all customers have clear understanding of pricing structure and new Rightmove initiative
• Feedback, with regularity, details of “the market” to Area Director and Estate Agency Board
• Actively participate with on-going training (you always want to be better)
• Attend regional and national meetings
• To maintain a CRM database of your customers
• Work closely with your Telephone Account Management (TAM) and Customer Service colleagues to offer consistently great service
• Liaise closely with Area Director, Telephone Account Manager, Head Office support departments

What you'll bring to the role

• Has consistently overachieved set sales targets
• Structured, disciplined, energetic, committed to individual and group improvement
• Positive attitude, onboard feedback, seek to be better
• Open and honest team player
• Excellent eye for attention to detail and accuracy
• Analytical and confident with data analysis
• Able to thrive in a hardworking and dynamic team
• Driven to exceed team expectations
• Problem solver with the ability to take ownership and resolve issues
• Strong communication skills
• Ability to challenge ideas and ask questions
• Confident in using a PC, particularly competent in Word, Excel, PowerPoint, and company systems

About Rightmove 

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here!  We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

• Be approachable and appreciate what others do
• Make complex things as simple as possible
• Build great teams, because Rightmove is people
• Drive improvement, we can always be better
• Share early, honestly and often

We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!

If all this has caught your eye, you may well be a Rightmover in the making...  

What we offer

People are the foundation of Rightmove - We’ll help you build a career on it.

• Cash plan for dental, optical and physio treatments
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes
• Hybrid working pattern with 2 days in office 
• Contributory stakeholder pension
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life
• Competitive compensation package 
• Paid leave for maternity, paternity, adoption & fertility
• Travel Loans, Bike to Work scheme, Rental Deposit Loan 
• Charitable contributions through Payroll Giving and donation matching 
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more

As an Equal Opportunity Employer, Rightmove will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

Ultimately, we care much more about the person you are, and how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can’t say ‘yes’ to all the above, but are smart, self-motivated and passionate about this role, then get in touch.