Field Application Engineer Manager

⚡️ Why Altium?

Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.

• Constant innovation has created a transformative technology, unique in its space
• More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
• We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry

MID-MARKET SALES: WE BRING THE SOFTWARE. YOU BRING THE GRIT.

Altium’s mission to dominate the electronic design software industry is in full force, and our hard-driving Mid-Market Sales team is where the most intense action takes place. As part of Mid-Market Sales, you’ll be a key player on Altium’s championship team of fast-paced, high-volume selling. With our proven sales process and disciplined Stop-at-Nothing execution, Altium has achieved double-digit revenue growth nine out of the last ten years. For high-performers who help drive it even higher, your career potential is nearly unlimited. 

This position is a full-time in office role in Frisco, Texas.

YOU THRIVE ON THE INTENSITY OF HIGH-VOLUME SALES

The FAE Manager will lead and manage a team of Field Applications Engineers, supporting them in every way possible but also driving hard to ensure exceptional pre- and post-sales technical support that locks in long-term customer loyalty. This role requires equal amounts of technical expertise in electronics design and the kind of leadership skills that inspire the team to drive customer satisfaction and team success beyond the expected. 

Key Responsibilities:

• Lead, mentor, and develop a team of Field Applications Engineers that sets the industry standard for product expertise and customer support
• Set performance goals, conduct reviews, and provide constructive feedback that brings out the best the team has to offer
• Oversee the technical support the FAE team provides to customers during the pre-sales and post-sales process
• Ensure the team delivers fast and effective solutions to technical issues
• Act as an escalation point for complex technical problems and work directly with customers as needed
• Support the sales team in technical presentations, demonstrations, and proposal preparations
• Work closely with marketing to provide technical insights for product positioning and messaging
• Maintain deep knowledge of Altium’s product offerings and industry trends
• …