Expert Business Analyst - Organization Change Management

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As an Expert Business Analyst - Organization Change Management at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Develops deep understand of targeted stakeholders to identify key influencers and communication channels and methods to effectively engage with the stakeholder group
• Builds relationships and facilitates an on-going dialogue with the client and target stakeholder groups
• Engages key stakeholders and stakeholder groups to surface unmet needs and map and document opportunities
• Provides input into developing and modifying systems to meet stakeholder needs and develops business specifications to support these modifications.
• Facilitates meetings with stakeholder to gather and document requirements and explore potential solutions.
• Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.
• Creates and implements service adoption strategies and plans for the stakeholder segment that identifies the highest value use cases of the service and maximizes stakeholder adoption.
• Develops recommendations to drive utilization and proficiency with the Service, that increase benefit realization, and the achievement of results and outcomes tied to the wider program.
• Applies a structured methodology and brings a change management mindset to activities.
• Supports communication efforts by designing and developing communication plans and writing as needed.
• Assesses stakeholder buy in and support for the service by conducting impact analysis and gathering direct feedback from stakeholder groups.
• Trains teams on various products and processes
• Defines and measures success metrics for the targeted stakeholder group.

What we're looking for

• Nine or more years of experience working as a business analyst or ‘requirements translator’ between technical and non-technical personnel, with 3 or more years of Medicaid and Medicare experience preferred
• Bachelor's degree or equivalent combination of education and experience.
• 5 years of working experience in large-scale change or transformation initiatives
• Demonstrated healthcare and systems knowledge (preferred)
• A collaborative approach to work, and the motivation to develop skills by taking ownership of new challenges 
• Excellent presentation skills, and the ability to communicate complex technical concepts simply and effectively to all audiences 
• Demonstrate the ability to conceptualize components of a business issue to aid in the analysis and definition of solutions 
• Strong leadership skills and ability to work with a diverse audience
• Ability to take initiative and drive execution with minimal supervision 
• Technical capabilities in business applications and healthcare applications
• Certified Change Management Professional (CCMP) preferred

What you should expect in this role

•  Fully remote options from continental US locations 
• Video cameras must be used during all interviews, as well as during the initial week of orientation

• The deadline to submit applications for this posting is September 17, 2024

The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.