Experience Research Designer

Overview

LMI is seeking an Experience Research Designer to lead total customer experience research projects. The candidate will lead small teams to design, facilitate, and synthesize the research. 

At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs. 

Responsibilities

Responsibilities:

• Design and execute quantitative and qualitative experience research projects from inception to completion
• Set research scope appropriately and integrate into the broader context of the research plan
• Have an expert level understanding of both quantitative and qualitative research methodologies and recommend appropriate research strategy
• Conduct stakeholder interviews and engagement
• Produce research artifacts including personas, task analysis, paint point documentation, workflows, and journey/service maps
• Collaborate effectively with stakeholders to deliver & communicate relevant research findings that resonate with cross-functional stakeholders

Qualifications

Required Qualifications:

• Masters in Human Factors, Psychology, HCI/Computer Science, or other related field(s) or equivalent practical experience
• 10+ years of experience in Experience Research field
• Specializes in multiple quantitative and qualitative UX research methods
• Ability to collaborate and work across teams
• Superb interpersonal, communication, negotiation and collaboration skills
• Entrepreneurial spirit, independent and self-motivated, and results-oriented

Desired Qualifications:

• Strong leadership in the integration of experience research into product designs and design practices
• Strong data analysis and experimental design skills
• Expert understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
• Strong demonstration of driving impact through research

Target Salary: $119,646-$211,140. Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.