Ewfs Liscensing Supervisor

DEPARTMENT OF GAMING

Arizona Department of Gaming (ADG) is the state agency charged with regulating tribal gaming, event wagering & fantasy sports contests, racing and pari-mutuel/simulcast wagering and unarmed combat sports.

EVENT WAGERING & FANTASY SPORTS
LICENSING SUPERVISOR

Job Location:

Address:
Arizona Department of Gaming
100 North 15th Avenue
Suite 202
Phoenix, Arizona 85007

Posting Details:

Salary: Up to $75,000/Annual (DOE) 

Grade: 22

Closing Date: March 3, 2025

Job Summary:

The Arizona Department of Gaming is seeking a skilled and experienced Licensing Supervisor to oversee the licensing process for Event Wagering and Fantasy Sports Licenses. This position plays a critical role in ensuring compliance with Arizona’s gaming laws and upholding the integrity of the industry.

As the EWFS Licensing Supervisor, you will manage a team responsible for processing applications, auditing compliance of licensing, and interpreting regulatory requirements. Your expertise will contribute to a transparent and ethical gaming environment in Arizona.

Your Impact:

• Regulatory Compliance: Ensure adherence to the Arizona Tribal-State Gaming Compact, Arizona Revised Statutes (Title 5 & 13), and federal gaming laws.
• Licensing Supervision: Oversee the processing, review, and approval of gaming licenses for event wagering and fantasy sports operators.
• Audit & Risk Management: Conduct internal licensing audits, review regulations, and ensure adherence to licensing standards.
• Team Leadership: Train, supervise, and support staff to streamline licensing operations and regulatory reviews.

Why Join Us?

• Collaborative Work Environment: Work with a team dedicated to ensuring fair and ethical gaming practices.
• Professional Growth: Engage in regulatory compliance, investigations, and auditing that refine your expertise.
• Impactful Work: Help maintain public trust in gaming operations by ensuring compliance and accountability.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

As the EWFS Licensing Supervisor you will:

• Oversee the licensing process for event wagering and fantasy sports operators, ensuring compliance with Arizona gaming laws in addition to event wagering & fantasy sports operators, can you add management services providers, management companies, suppliers, and employees.
• Ensure all licensing activities comply with Arizona Administrative Code (Title 19, Chapter 4, Articles 1 & 2).
• Review and evaluate applications, background checks, and financial records of gaming operators, vendors, and employees.
• Identify and resolve licensing non-compliance issues with Tribal Gaming Offices and Gaming Facility Operators.
• Oversee the renewal and revocation process for licenses based on compliance status.
• Ensure compliance with the National Indian Gaming Commission’s Minimum Internal Control Standards (MICS).
• Work with internal teams to develop and improve licensing policies and procedures.
• Participate in hearings and investigations related to licensing disputes or compliance violations.
• Serve as the primary point of contact for event wagering and fantasy sports licensing matters.
• Respond to inquiries from gaming operators, law enforcement agencies, and the public regarding licensing regulations.
• Supervise and mentor a team of licensing specialists responsible for application processing and compliance checks.
• Maintain accurate licensing records, reports, and compliance documentation
• Develop and maintain licensing policies and procedures to ensure efficiency and compliance.
• Ensure confidentiality and data integrity in handling sensitive licensing information

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Arizona Tribal-State Gaming Compact sections and Appendices, including regulatory requirements for event wagering and fantasy sports.
• Arizona Revised Statutes (Title 5 & Title 13) governing gaming regulations and criminal codes.
• Applicable federal laws related to gaming operations and compliance.
• Title 41 Administrative Procedures, including administrative hearing processes and regulatory enforcement.
• Legal interpretation and application of gaming laws, rules, and regulations to ensure compliance.
• Fact-gathering, analysis, and comprehension techniques for making logical regulatory interpretations.
• Regulatory guidance and policy enforcement to support licensing and compliance operations.
• Effective communication skills to provide clear instructions and expertise to staff.
• Diplomatic and interpersonal skills for engaging with Tribal Gaming Offices and understanding Native American cultures and sensitivities.

Skills In:

• Investigative and analytical skills to assess licensing applications and compliance issues.
• Logical decision-making based on regulatory requirements and factual data.
• Independent planning, evaluation, and organization of work tasks based on priority and importance.
• Monitoring and reviewing the processing of Tribal Gaming licenses, State Certifications, and Event Wagering & Fantasy Sports licenses.
• Conducting thorough investigations of individual applicants for tribal licenses, state certifications, or state licenses.
• Setting goals and performance metrics for the licensing unit and employee development.
• Selecting and implementing training programs for unit staff, including Special Agents and Financial Investigators.
• Providing guidance and expertise to regulatory and investigative personnel within the department.
• Collaborating with Tribal Gaming Offices to exchange and verify licensing information.
• Accurate reporting and data management to maintain compliance records.
• Coordinating and communicating with Special Agents, Company Officials, law enforcement, judicial bodies, and tribal agencies at the local and national levels.

Ability to:

• Handle detailed work accurately and efficiently while meeting deadlines.
• Adapt to changing assignments and shifting priorities in a dynamic regulatory environment.
• Respond to inquiries with tact, diplomacy, and professionalism, providing timely and appropriate information.
• Work collaboratively as a team player across multiple divisions within the agency.
• Organize, prioritize, and manage multiple tasks effectively on a daily basis.
• Establish and maintain positive working relationships with agency staff, tribal partners, and the public.
• Follow verbal and written instructions to complete assignments with accuracy and efficiency.
• Work independently with minimal supervision, demonstrating initiative and sound judgment.

Selective Preference(s):

• Minimum of five (5) years of background investigative experience in the Indian Gaming Industry or previous background/investigative/regulatory supervisory experience
• Public presentation experience.
• Experience in case management and should possess good leadership skills, to include: a strong background in investigations, interview/interrogation skills.

Pre-Employment Requirements:

Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Gaming offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us:

If you have any questions please feel free to contact Human Resources at HumanResources@azgaming.gov for assistance. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

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