ERP Business Process, Associate Director Lead to Cash (Remote)

Date Posted:

2024-11-07

Country:

United States of America

Location:

UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA

Position Role Type:

Remote

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.   

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed. 

The following position is to join our RTX Corporate team:

RTX launched oneRTX focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity, and performance. The oneRTX: Process & Systems Transformation (PST) project is one of several major, multi-year initiatives under oneRTX that align to our goals as a company and optimize how we work, how we operate and how we deliver to our customers so that we can achieve our full potential.

The intent of oneRTX: PST is to harmonize processes, tools, and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S/4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities.  With processes optimized and harmonized, we can leverage our scale so teams across RTX can share resources, leverage talent seamlessly and identify efficiencies. We will reduce cost and effort and improve performance as we break down silos and establish consistent ways of working. 

The Lead to Cash workstream is a comprehensive end-to-end process that handles the complete cycle of order management, from receiving request for proposals to finalizing the payment and close out. It is designed to optimize and integrate various functions within an organization to streamline and enhance the efficiency of managing customer transactions. 

This role leads activities to enable strategic initiatives, establish program framework for process design and decision capture, and drives the launch and execution of blueprinting activities.

What You Will Do:

• Drive business process for the Order to Cash workstream in the following focus areas:  proposals, contracts, pricing, order management, invoicing, accounts receivable and/or customer management.

• Align Program Management Priority Initiative with the business unit leads.

• Partner with Digital and business units to evaluate and implement SAP and other tools that complement/enhance process optimization.

• Partner with workstream leads in the business units to analyze recommendations for blueprinting to enable strategic goals identified in Global Design.

• Maintain Business Process Hierarchy.

• Maintain project plan for assigned responsibilities.

• Lead planning activities to establish scope, timeline, and resource plan for the assigned lead to cash business processes.

• Drive the execution of blueprinting activities inclusive of defining global process designs, standardizing metrics and reporting, designing common information model, building global template and testing for readiness.

• Partner with business units and system integrator to plan and execute activities for the various phases of the project. 

• Ability to travel ~ 25%-40%

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 12 years prior relevant experience OR an Advanced Degree in a related field and minimum 10 years of experience.

• Experience with large scale system implementation project.

• Experience with SAP, MS PowerPoint, Word, and Excel and other applicable software.

• Familiarity with the lead to cash business process such as proposals, contracts, pricing, order management, invoicing, accounts receivable and/or customer management.

• Ability to communicate with parties within and outside of own function.

• Ability to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.

• Ability to communicate with executive leadership.

• Effectively manage multiple activities concurrently.

• U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required.

Qualifications We Prefer:

• Work effectively in a matrix and team environment and collaborate across lines of business and functions.

• Align and translate strategy into specific goals, tactics, action plans and deliverables; clearly track and report progress to plan at both executive and working team level.

• Identify critical organizational issues and root causes; provide objective, practical, data-driven solutions.

• Develop and deliver sound, persuasive business cases that result in leadership action.

• Work productively in a fast-paced, demanding environment (virtually as well as in-person)

• Balance big picture, strategic thinking with tactical implementation.

• Effectively lead and manage change.

• Guide and influence at multiple levels of the organization to include executive leadership.

• Present well and synthesize complex information into easy-to-understand visuals and text for all level audiences.

• Cross-functional knowledge of multiple work areas typically obtained through advanced education combined with experience.

• Knowledge of SAP integration between record to report and order to cash.

• Familiarity with critical hand off points between order to cash and plan to deliver.

• CORE or equivalent (ie. Six Sigma) and project management expertise.

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

#reempowerprogram 

This role is also eligible for the Re-Empower Program.  The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey.  Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience.  Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX. 

Minimum Program Qualifications:

• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full time or part time position

The salary range for this role is 143,000 USD - 287,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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