Enterprise Change Manager (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

The Change Manager will be responsible for overseeing and managing the Change Management processes within the organization, ensuring alignment with compliance requirements and supporting organizational transition efforts. The role involves working closely with cross-functional teams to ensure process improvements, compliance adherence, and effective change control. The Change Manager will be a key leader in facilitating change adoption for newly acquired entities and teams, optimizing service delivery, and driving continual service improvements (CSI).

What You’ll Do:

• Compliance & Change Control Oversight:

  • Serve as the point of contact for ensuring that Change processes align with organizational compliance efforts.

  • Review and ensure that high-risk Changes from across multiple teams meet appropriate levels of scrutiny and communication before approval.

  • Generate regular compliance reporting and monthly Change Management metrics to track adherence and performance.

  • Responsible for the Change Approval Board process, and the chairing of the CAB, either directly or via trained and trusted Change Sponsors

• Transition and Integration Planning:

  • Lead the development and execution of transition plans for newly acquired companies to migrate them into the organization's Change Management processes.

  • Implement process improvements to ensure best practices are followed across teams, and lead continual service improvement (CSI) initiatives.

• Change Process Improvement & Training:

  • Identify and train Change Sponsors to assist in reviewing Change Requests, ensuring adherence to established Change Control standards.

  • Develop and refine auditing practices and key performance indicators (KPIs) to assess the effectiveness of Change processes.

  • Provide training and support to teams on Change Management best practices.

  • Constantly look for opportunities to automate elements of the Change process on our ServiceNow platform, such as conflict checking, risk assessment, scheduling and communication …