Engineering Manager, Service Platform

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career

About the team

The Service Platform org is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka and Kubernetes—while keeping them highly available and performant. We’re looking for engineering leaders who can drive the technical vision of Stripe’s service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces.

What you’ll do

As an Engineering Manager within this organization, you will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service oriented architecture (SOA) adoption at Stripe.

Responsibilities

• Lead and manage a team of talented engineers on the team, providing mentorship, guidance, and support to ensure their success.
• Understand user needs and pain points to prioritize engineering work and deliver high quality solutions that meet user needs.
• Drive the execution of projects, overseeing the entire development lifecycle from planning to delivery, while maintaining high standards of quality and timely completion.
• Work with high-visibility teams and their stakeholders to support the Infrastructure’s key engineering initiatives.
• Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for your reports.
• Work with leaders across the company to create and drive toward the longer term vision of Stripe’s services roadmap.
• Foster a collaborative and inclusive work environment, promoting innovation, knowledge sharing, and continuous improvement within the team.
• Partners with our recruiting team to attract and hire top talent, and define the overall hiring strategies for your team.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• 3+ years of experience as an Engineering manager
• Technical enough to drive clarity with staff engineers about architecture and technical strategic decisions.
• Experience managing teams that shipped and operated critical distributed system infrastructure.
• Experience managing engineering teams working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products).
• Works effectively cross-functionally and is able to think rigorously, communicate effectively, and make or coordinate hard decisions and tradeoffs.
• Encourages a healthy work environment that’s both challenging and supportive.

Preferred qualifications

• 5+ years of management experience
• Strong written and verbal communication skills for different audiences (leadership, users, company-wide).
• Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc).
• Experience leading partially remote teams.
• Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering orgs.
• Experience building serverless platforms
• Experience managing rigorous incident response processes and on call rotations.

Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Pay and benefits

The annual US base salary range for this role is $224,300 - $336,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. Apply