Engineering Director - Adoption

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Locations: US Remote, Austin, TX and San Francisco (Bay Area), CA 

About the Role

As the Director of Engineering: Adoption, you will lead the engineering efforts behind Cloudflare's dashboard and cloudflare.com, and will play a central role in helping Cloudflare grow 5x over the next 5 years. Alongside your Product Management counterparts, your mission is to enhance customer and prospect engagement with our products and the company as a whole. You'll tackle challenges such as:

• Enhancing the Cloudflare Dashboard: Can we provide product teams with a powerful platform to deliver exceptional user experiences? How do we maintain a tech stack and design language that empowers rather than restricts innovation? How do we manage contention such that it is possible for a growing organization to contribute to this mission together?
• Driving Adoption and Upselling: How can we educate customers and prospects ranging from hobbyist developers to Fortune 500 enterprises about our offerings, encourage them to upgrade, and promote onboarding of their colleagues and friends? How do we measure this progress and make decisions when tradeoffs need to be made? How do we enable stakeholders from outside of the product and engineering organizations to contribute to this mission …