Engagement Manager

Aleph is redefining the world of Financial Planning & Analysis (FP&A). We operate in an established software category with a multi-billion TAM but no clear winner. We’re here to change that, and our early results are self-explanatory.

Aleph was founded by Albert Gozzi and Santiago Perez De Rosso, two technical founders with backgrounds from Stanford and MIT and experience working at top-tier companies such as Google, Microsoft, and Bain & Company. We’re backed by top VCs (Bain Capital Ventures, Khosla Ventures, YC, Picus Capital), and work with customers like Turo, Notion, Zapier, and others.

What we’ve built so far is the most seamless way to centralize all of a company's financial data – think expenses from Quickbooks or Netsuite, pipeline forecasts from Salesforce – and bring it into the tools finance teams are already using. But the vision goes way beyond that. We’re building the source of truth for a business’ data, and ultimately the platform businesses use to make better decisions.

We’re way ahead of schedule due to our unique approach, with barely any churn and rapid growth with very low marketing spend to date.

We are hiring remotely across the Americas (Canada, LATAM, United States).

🔍 What we're looking for

Aleph is searching for a highly motivated individual to become the trusted partner of our customers as they upgrade their FP&A setup with Aleph. This unique role combines customer success responsibilities with data analytics expertise, offering an exciting opportunity to apply your financial skills in a client-facing, impact-driven environment. You will dive deep into their financial infrastructure to onboard them onto Aleph and become their main point of contact as they expand their Aleph implementation across use cases (i.e. reporting, budgeting, headcount planning).

We are a small, high-impact team, so you will play an important role in scaling our customer success strategy and keep it aligned with our overall vision and goals. Also, you will collaborate with our product and engineering teams to incorporate customer feedback into the product roadmap.

👷 What you’ll be doing

• Determine and establish effective ways to enhance our customers’ FP&A setup with Aleph

• Develop lasting, trust-based partnerships with our customers.

• Monitor key usage metrics, identify growth opportunities, and expand Aleph’s impact.

• Shape the future of the product - bring the voice of the customer to our product and engineering teams and strategically advise on the future of the product

📝 What …