Engagement and Lead Generation Coordinator

Full-time, permanent position based in the UK (remote). 

Salary: £35,000 (depending on experience) plus profit share. 

Industry: Education and Software, with a focus on medical and health professional education.

This is a pivotal role in supporting event campaigns for our busy international schedule, working initially with the marketing team on event logistics and set-up and then following the campaign through with the business development team to manage pre- and post-event lead nurturing and generation by providing relevant and targeted supporting marketing collateral across all the regions that risr/ works in. International travel is an option for meeting with in-region teams and for global events.

Responsibilities:

• Event communications: Collaborate with the in-region marketing lead/business development people to create and schedule communications for internal and external events.
• Event registrations: Coordinate event registrations for risr/ team members attending external events and customer registrations for risr/ hosted events.
• Event setup: Carry out event space and required equipment bookings.
• Event collateral: Ensure the production and distribution of print materials and giveaway items for events.
• Events portal: Create and maintain clear and detailed event information in the risr/ CRM.
• Community: Plan and deliver internal events, such as risr/ user groups and community days for risr/ customers across all regions in collaboration with the customer success teams.
• Lead data: Managing the data from leads in ActiveCampaign.
• Team newsletter: Collate content for and deliver the regular risr/ team newsletter.
• Campaigns: Collaborate with the Marketing Team to coordinate nurturing campaigns that support the Business Development and Marketing drives. Carry out pre and post-event campaign activities.
• Engagement: Use the risr/ CRM and ActiveCampaign to provide metrics for customer and prospect engagement.

Requirements

Preferred experience

• 3-4 years of experience in marketing, events or an associated role.
• Excellent written and verbal communication skills.
• Creative mindset with a demonstrable ability to generate innovative ideas.
• Detail-oriented with proven organisational and project management skills.
• Knowledge of marketing and sales principles, techniques and best practices.

Who are we looking for:

• Culturally: The nature of our self-managed, remote working culture means that it’s not for everyone. Our cultural principles include having a proactive, can-do attitude that is both positive and enthusiastic.
• Technical skills: Aptitude to develop a good understanding of the marketing and customer relationship management systems that risr/ use, to deliver on the responsibilities of the role.
• Problem-solving skills: The role holder must be capable of working through possible solutions to problems that may arise alongside team members.
• Communication skills: Effective communication and expectation setting with clear, concise and consistent communication, both internally and externally.
• Time management: Prioritise tasks, set goals, and allocate time wisely to enhance productivity while remaining adaptable to unexpected events.
• Initiative: Being self-starting and proactive is key when working simultaneously across multiple initiatives. It is also essential to reach out and ask for help when it is needed.
• Team collaboration: Routinely work with other team members positively and proactively, being humble enough to take on the ideas of others, whilst being confident enough to push back.
• Passion: Our team is the best because we all care and will go above and beyond for our colleagues and customers.

About us:

The risr/ mission is to provide technology to enable every ambition.

Our platform enables doctors, dentists, nurses and other health professionals to apply and pay for assessments, be assessed effectively and advance through their courses and training programmes so that they can ultimately provide high-quality patient care and promote health.

Our software and services help institutions, such as Awarding Bodies, Universities and Postgraduate Specialty Medical Colleges, achieve digital transformation of assessment processes, for example, written and practical exams and workplace-based assessments.

We are growing rapidly in international markets in Australia, Canada, Asia, Ireland and beyond.

What you can expect at risr/

We keep brutally things simple, we are natural born collaborators, we’re hungry for innovation, and we always do the right thing - even if it’s harder or requires us to go the extra mile.

Due to the nature of our work and having teams based in multiple time zones, there will be a requirement for the successful applicant to work outside of regular office hours, in the evening / early mornings or on the weekend. We are careful to ensure that team members are not required to do this regularly, and with our flexible working arrangements, our team manage their regular working time around any out-of-hours work that may be required.

Benefits

Our people enjoy a very high level of trust, autonomy, flexibility and transparency, including:

• Work from home, at a co-working space or set up an office near your home. 
• Freedom to choose your equipment and training as you see fit.
• Freedom from corporate bureaucracy which slows people down and stops them from giving their best.
• Access to open-book finances: everyone in the company knows our income, outgoings, what we have in the bank and everyone’s salary.
• A generous salary, benefits package (including enhanced parental leave policies based on length of service) and participation in profit share.
• A Health and Wellbeing Allowance of £1,200 (or equivalent in local currency) per annum.  
• risr/ pays for your internet. 
• risr/ pays for mobile phone and contract. 
• risr/ provides genuinely flexible working and autonomy. 
• risr/ allows you to set your working routine to suit you based on your role and team. 
• risr/ has no defined maximum holiday allowance - you are free to manage your own time.
• Participation in risr/ profit share. 25% of the profits risr/ makes is split equally between the risr/ employees.

Please note that we want to hear from you as an individual when you are applying to work at risr/, and all content in your application should be original and your own.

Come and join us – we promise you won’t have worked for a company quite like it!

risr/ is an equal opportunities employer, and we do not exclude people on the grounds of sex, gender preference or reassignment, pregnancy, parental status, race, marital / relationship status, disability, age, religion, belief or sexual orientation.