Encompass Property Adjuster- Inside Catastrophe

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

Under general supervision, the Analyst II is responsible for investigating, negotiating, and settling basic and occasionally moderately complex CAT personal property or liability insurance claims. The individual reviews the insurance policy, reviews reports and photos, evaluates damages, determines loss coverage, negotiates and settles claims and authorizes payments.



The selected incumbent will be required to work within CST.



Hours for this role will be Monday-Friday between 7-7pm CST, with possible weekends and CAT hours. 

Key Responsibilities:

• Summarizes documents and enters into claim system notes

• Documents a claim file with notes, evaluations, and decision-making process

• Investigates, reviews, determines, and verifies basic and occasionally moderately complex coverage/policy information

• Reviews, evaluates, and submits potential underwriting referral actions

• Handles ALE (additional living expense) claims, as needed

• Handles contents inventories and basic and occasionally moderately complex pricing analysis and prepares claims reports

• Negotiates and settles claims in accordance with business unit best practices

• More advanced knowledge of all regional construction types and related repair methodologies

This position is not available for California, Alaska, Hawaii , Washington and Puerto Rico residents

Supervisory Responsibilities:

This job does not have supervisory duties.

Preferred Qualifications:

• Beginning to apply knowledge of insurance policy, coverage, and regulation

• Beginning to apply knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards

• Beginning to apply knowledge of basic analytical procedures to reconcile, manipulate, and recognize patterns of data

• Beginning to apply knowledge of standardized problem-solving and preparation of basic reports for analysis

• Beginning to apply negotiation and/or arbitration skills

• Beginning to apply conflict management and problem resolution skills in managing internal and external customer relationships

• 4 year Bachelors Degree (Preferred)

• 0-2 years experience (Preferred)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Sign On Bonus:

• You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.  This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
  • **Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.

Notice of Licensing Requirement:

• As a condition of employment, your office/area may require you to obtain an adjuster and/or appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
• If required, the Hiring Manager will work with you along with the Centralized Licensing Team to ensure that you are properly licensed. 

Skills

Business Communications, Claims Resolution, Customer Centricity, Digital Literacy, Document Examination, Fraud Investigations, Inclusive Leadership, Insurance Claims, Learning Agility, Multitasking, Prioritization, Problem Solving, Results-Oriented, Self-Starter, Xactimate

Compensation

Compensation offered for this role is $40,000.00 - 66,227.50 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Apply