Encompass Property Adjuster - Inside Catastrophe

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don’t follow the trends. We set them.

Job Summary:

Under general supervision, the Analyst II is responsible for investigating, negotiating, and settling basic and occasionally moderately complex CAT personal property or liability insurance claims. The individual reviews the insurance policy, reviews reports and photos, evaluates damages, determines loss coverage, negotiates and settles claims and authorizes payments.

The selected incumbent will be required to work within CST.

Hours for this role will be Monday-Friday between 7-7pm CST, with possible weekends and CAT hours. 

Key Responsibilities:

• Summarizes documents and enters into claim system notes

• Documents a claim file with notes, evaluations, and decision-making process

• Investigates, reviews, determines, and verifies basic and occasionally moderately complex coverage/policy information

• Reviews, evaluates, and submits potential underwriting referral actions

• Handles ALE (additional living expense) claims, as needed

• Handles contents inventories and basic and occasionally moderately complex pricing analysis and prepares claims reports

• Negotiates and settles claims in accordance with business unit best practices

• More advanced knowledge of all regional construction types and related …