Encompass Property Adjuster - Inside Catastrophe

Remote, Remote, US

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.


You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.


Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For more than 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.


We are the Good Hands. We don’t follow the trends. We set them.

Job Summary:


Under general supervision, the Analyst II is responsible for investigating, negotiating, and settling basic and occasionally moderately complex CAT personal property or liability insurance claims. The individual reviews the insurance policy, reviews reports and photos, evaluates damages, determines loss coverage, negotiates and settles claims and authorizes payments.


The selected incumbent will be required to work within CST.


Hours for this role will be Monday-Friday between 7-7pm CST, with possible weekends and CAT hours. 

Key Responsibilities:


• Summarizes documents and enters into claim system notes

• Documents a claim file with notes, evaluations, and decision-making process

• Investigates, reviews, determines, and verifies basic and occasionally moderately complex coverage/policy information

• Reviews, evaluates, and submits potential underwriting referral actions

• Handles ALE (additional living expense) claims, as needed

• Handles contents inventories and basic and occasionally moderately complex pricing analysis and prepares claims reports

• Negotiates and settles claims in accordance with business unit best practices

• More advanced knowledge of all regional construction types and related repair methodologies


This position is not available for California, Alaska, Hawaii , Washington and Puerto Rico residents

Supervisory Responsibilities:

This job does not have supervisory duties.

Preferred Qualifications:


• Beginning to apply knowledge of insurance policy, coverage, and regulation

• Beginning to apply knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards

• Beginning to apply knowledge of basic analytical procedures to reconcile, manipulate, and recognize patterns of data

• Beginning to apply knowledge of standardized problem-solving and preparation of basic reports for analysis

• Beginning to apply negotiation and/or arbitration skills

• Beginning to apply conflict management and problem resolution skills in managing internal and external customer relationships

• 4 year Bachelors Degree (Preferred)

• 0-2 years experience (Preferred)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Notice of Licensing Requirement:


  • As a condition of employment, your office/area may require you to obtain an adjuster and/or appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
  • If required, the Hiring Manager will work with you along with the Centralized Licensing Team to ensure that you are properly licensed. 



The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

Compensation offered for this role is $55,800.00-$67,500.00 per year and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.


Good Hands. Greater Together. ℠


As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstate’s benefits, visit


Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.




Allstate generally does not sponsor individuals for employment-based visas for this position.


Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.


For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.


To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs


To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.


It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.


Job Profile


North America


United States


Competitive salary Generous paid time off Generous paid time off policy Medical and dental insurance Paid Time Off Paid time off policy Pension Time off Time off policy Total Rewards package Training Tuition Assistance


Analysis Analytical Analytical Procedures Arbitration Claim Processes Compliance Conflict Management Data Insurance Insurance Policy Knowledge Investigating Investigation Legal Legal Compliance Negotiation Policies Problem-solving Systems Telematics Training Underwriting

  • Handling contents inventories and pricing analysis
  • Investigating, negotiating, and settling insurance claims
  • Investigation
  • Negotiation
  • Summarizing documents and entering into claim system notes
  • Supervisory duties
  • Training

0-2 years


4 year Bachelors Degree Business


Appraiser license


Alaska Hawaii Licensing requirement Not available for California, Alaska, Hawaii, Washington, and Puerto Rico residents Puerto Rico Remote


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9