Eligibility Analyst

Who We Are

NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

SUMMARY: Assists in the administration of various employee benefit plans such as life, health, dental, and disability insurances by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Enroll new employees in benefit plans.
• Process status changes such as terminations, life events, salary updates, etc. with applicable carriers.
• Process open enrollment elections with all carriers.
• Track transactions in benefit administration systems or via reporting.
• Maintain records confirming transactions.
• Perform eligibility and billing audits as needed, and work to correct discrepancies with client or carrier.
• Maintain vendor contact to investigate discrepancies and provide information in non-routine situations.
• Assist account management teams in resolving eligibility issues or providing back up for transactions.

KNOWLEDGE, SKILLS, AND/OR ABILITY:

• Highly detail oriented
• Organized
• Self motivated
• Follow up oriented
• Strong time management skills
• Strong verbal and written communication skills
• Strong task management skills
• Process documentation skills

EDUCATION and/or EXPERIENCE:

• Bachelor degree or equivalent work experience.
• Must have a basic knowledge of group insurance products. 
• Must have an in-depth knowledge of working with Microsoft Excel, Word, and PowerPoint.

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

The base salary range for this position is $46,000– $60,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better together!

NFP is an inclusive Equal Employment Opportunity employer.