EAP Management Consultant - Afternoon shift

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Fully remote in USA.

Shift: Monday-Friday 11:00 am - 8:00 pm EST

Provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations, and other workplace concerns. Coordinates critical incident and disruptive event response. Provides member clinical assessments and triage into care.  Performs case management across scope of all types of management referrals, including consistent communication to corporate clients regarding compliance.

Fundamental Components:

• Provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations and other workplace concerns.

• Coordinates critical incident stress management process, including onsite and virtual interventions following critical incidents and disruptive events (workplace accidents, robberies, deaths, and other trauma).

• Conducts clinical assessments and coordinates care of members subject to management referrals.

• Performs case management of management referrals, collaborating with treatment providers, and providing consistent feedback to plan sponsors

• Works collaboratively with management to ensure quality service delivery

• Documents clinical information that meets risk management and regulatory requirements

• Partners with account management to ensure strong customer relations and service satisfaction.

Required Qualifications:

• 3+ years of experience in behavioral health services required
• Unrestricted independent state licensure in a behavioral health field (LMHC, LMFT, LCSW, LICSW, LPC, PhD)
• 1+ years of Substance abuse experience required
• 1+ years of Crisis management experience required
• Must be able to work Monday - Friday 11:00 am - 8:00 pm EST

Preferred Qualifications:

• CEAP/EAP experience preferred
• SAP/DOT experience preferred
• CISM experience preferred
• Bilingual Spanish and English
• Human Resource and/or Supervisory experience preferred
• Case management, Utilization Review, or Utilization Management background preferred

Education:

Master’s degree in behavioral health field required with appropriate licensure

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.