Donor Relations Officer

Short summary

Ember seeks a dynamic and detail-oriented Donor Relations Officer to support our mission by leading grant reporting, donor relations, and impact measurement. Join us in driving impactful change through successful donor relations and compelling impact communication.

Description

Ember is looking for a passionate and organized Donor Relations Officer to play a pivotal role in supporting our fundraising efforts and fostering strong relationships with donors. In this position, you will collaborate closely with the Fundraising Manager, COO, MD, and other teams to ensure that our fundraising strategies align with our mission and deliver measurable impact. Your responsibilities will include leading grant reporting processes, conducting rigorous due diligence, and managing biannual impact reports that highlight our progress and achievements. Additionally, you will contribute to monitoring, evaluation, and learning (MEL) initiatives, ensuring that our work is data-driven and continually improving.

This role offers an exciting opportunity to make a tangible difference by supporting Ember’s transformative initiatives. The ideal candidate will bring exceptional attention to detail, a proactive approach to problem-solving, and strong communication skills to build trust with our donors. If you are driven by purpose and thrive in a fast-paced environment, we invite you to join our team and help us amplify our impact.

Location

This is a remote post, with the ideal candidate based in Asia, Europe or UK.

Requirements

Key responsibilities

• Support Ember’s fundraising manager, COO, MD and other Directors and Teams on fundraising, donor relations, impact measurement and MEL (Monitoring, Evaluation and Learning).
• Lead grant reporting
• Lead due diligence
• Lead biannual impact report

Must have

• Minimum of 2 years of experience in donor relations, fundraising and grant management
• Demonstrated experience with grant reporting, due diligence processes
• Strong written and verbal communication skills, with an ability to craft compelling reports and correspondence.
• Exceptional organizational skills and attention to detail.
• Proficiency in using tools for data management, reporting, and presentation (e.g., Excel, CRM platforms, or impact measurement tools).
• Knowledge of grant compliance requirements and donor stewardship best practices.
• Ability to work collaboratively with diverse teams and stakeholders.
• Proactive and resourceful problem-solving abilities.
• Passionate about the global electricity transition.
• Fluent in spoken and written English.

Nice to have

• Experience in development of impact report
• Experience in implementing a new CRM
• Experience in CRM in general 
• Experience in monitoring, evaluation, and learning (MEL)
• Other language skills (especially in Asia)

Benefits

Salary: £41,705 - £45,209.  Salaries may be adjusted depending on a location cost of living formula, but will not be below 75% of advertised figure.

Contract:  Full time (but only working 9 days every fortnight with no reduction in pay), permanent subject to a 3 month probationary period.  For employees based outside of the UK, a local payroll contract is available, dependent on the country.

Remote culture and diverse team: Ember is a remote-first organisation, with talents of diverse backgrounds from 17+ countries over the world.

Further benefits: We offer a competitive benefits package, including:

• We operate a nine-day fortnight meaning our full-time staff are given every other Friday off work with no reduction in pay
• A minimum of 25 days holiday, plus public holidays
• For each year that you're part of the team at Ember you'll receive an additional day of holiday, up to a maximum of 5 additional days.  
• Generous paid maternity and paternity leave
• Flexible working conditions, including the opportunity for part-time work and home working.
• Access to a local working space can be arranged
• Free annual eye tests
• Access to a counselling service
• Funding and allocated time for your training and development
• Paid volunteer day
• Four paid days off to enable low carbon travel
• Time off to donate blood

About Ember

Ember is an independent, not-for-profit energy think tank that aims to accelerate the clean energy transition with data and policy. We gather, curate and analyse data on the power sector and coal mine methane emissions, and use our findings to improve energy and climate policy.

See our work at https://ember-energy.org/ and https://x.com/ember_energy