Divisional Director, Patient Education Liaisons - East

Job Title: Divisional Director, Patient Education Liaisons - East
Location: Remote/Field (must live in the region in which they are leading)

About the Job

Across the Rare Diseases our ‘one team, common goals, single mission’ new go-to-market (GTM) approach is leading the way. This new Rare Diseases GTM model highlights the need to reinvent and evolve the PEL role with more accountability, responsibility, and strategic intent than ever before.  

The PEL Division Directors will be required to elevate the performance of their teams, and coach to new skills, knowledge, behaviors and raise the team's contributions in our new play to win elite approach. Coaching to this elite mindset and performance means the Division Directors will need to demonstrate these same skills. Division Directors will cross-functionally manage and communicate key performance indicators (KPIs) to measure success and impact (reported quarterly).  

The new PELs reporting to the Division Directors will need to: 

• Building expertise for 7 brands, 5 therapeutic areas, engage in account strategy and planning with galaxy and constellation teams (monthly), understanding market conditions that impact the patient journey (i.e. payer, government, Pharma, industry, access), understanding rare competitive products, advising the cross functional teams on the patient perspective, consider the account direction when making execution decisions, developing skills sets that will allow them to compliantly bring patient insights back to leadership reducing the need for external insights gathering, and engage in launch preparations with insights and expertise .  

The Division Director, Patient Education Liaisons is a key field-based member of the US Rare Diseases PSS organization. This leader is responsible for leading, coaching and developing a high performing team of Patient Education Liaisons (PEL). In this capacity, this role will be responsible for building and overseeing regional business while managing all related Patient Education Liaison functions in a rapidly changing, fast paced environment. This role will promote optimal levels of patient and customer education and support while strategically defining goals and objectives for the Patient Education Liaison division team, aligned to the business objectives.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around …