Diversity, Equity, and Inclusion Key Business Impact Networking Groups Engagement Program Manager

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Job Summary
The Diversity, Equity and Inclusion Engagement Program Manager will be responsible for driving KeyBank's Business Impact and Networking Groups (KBINGs) to create strategies that enhance employee and community engagement, generate new business opportunities, augment Key's recruiting efforts, and provide career development opportunities and employee education. Oversight of these strategies requires successfully communicating the strategy across Key and to the KBINGs, establishing and measuring goals and outcomes, adhering to legal and compliance standards, mitigating risk, and representing Key within the communities we serve. Additionally, this position requires effective collaboration with stakeholders to ensure buy-in, accountability and the ability to measure the effectiveness of these strategies. This individual will also support Key's Diversity, Equity, and Inclusion strategy and other internal and external partners.

Responsibilities

• Develop KBING strategic framework and operating model inclusive of execution, measurement, benchmarking, and progress reporting
• Achieve leading employee participation in KBINGs
• Engage with executives and senior leaders, advising on DE&I strategies and initiatives related to KBINGs; leverage an outside-in perspective and competitive intelligence to inform Key’s DE&I program and priorities
• Serve as the advisor to and advocate for Key’s KBINGs including collaborating on enterprise and cross-KBING initiatives and events, providing guidance and governance, chairing KBING meetings, gathering and communicating best practices
• Develops a process to establish new KBINGs; ensures leadership structures are contemporary and provide opportunities for ongoing career development
• Manage all aspects of communications and tools for the KBINGs including planning, executing, reporting in partnership with stakeholders
• Partner with lines of business to leverage KBINGs to advance workforce, workplace, and marketplace objectives
• Understand results and effectiveness of programs and initiatives through analysis of metrics and ongoing assessment of efforts; leverages metrics to increase awareness, share lessons learned, and make recommendations for ongoing enhancements
• In partnership with Human Resources, develop ongoing process to leverage KBING members for recruiting ideas, recommendations, and referrals to establish an active pipeline of talent
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

• Bachelor's Degree or equivalent experience

Experience Qualifications

• 5+ years Management experience or experience leading cross-functional multi-disciplinary teams required. Experience in managing employee groups on a national scale. (preferred)
• 3+ years experience in managing or creating diversity programs and initiatives is required. In lieu of diversity management experience, experience in large-scale culture change initiative will be considered. (preferred)

Tactical Skills

• Leverages knowledge of the business, expertise in inclusive practices, and professional savvy to demonstrate ability to influence at all levels of the organization
• Demonstrates critical thinking, problem solving, and conflict management skills; ability to “connect the dots”
• Ability to integrate with, understand, communicate, and report the needs of diverse employees and groups to business leaders and other stakeholders
• Organized, self-disciplined, and leads others towards common outcomes
• Assesses and coaches to strengths and developmental needs of others involved with DE&I initiatives; Shares knowledge, insights, and experiences to help others develop
• Proven demonstration of Key leadership competencies including interpersonal savvy, strategic agility, and effective collaboration
• Can clearly articulate vision for future state; leverages an enterprise mindset; decisive and directive when necessary
• Fosters and encourages frequent, open, and honest feedback; Learns from setbacks and mistakes to drive improvements; Independently seeks learning opportunities
• Highly polished and confident communication ability; possess written, verbal and presentation skills and adjusts communications to audience
• Integrates pertinent industry trends and best practices into strategy; Looks forward to see where the industry is going and proactively adjusts
• Involved with the community and aware of relevant issues impacting stakeholders
• Demonstrated interest and passion in diversity demonstrated by involvement in network groups, diversity training, mentoring, and/or external community-based involvement

Personal Skills

• Persuasion
• Influence
• Decision Making
• Emotional Intelligence
• Collaboration

Practical Skills

• Change Navigation
• Oral & Written Communication
• Systems Thinking
• Data Analysis

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

• Occasional travel to include overnight stay.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment.  As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. 

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $90,000.00 to $120,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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