District Manager
Remote (Michigan, US)
About Xcite Automotive
Xcite Automotive is a fast-growing automotive service and a software-based company that helps dealers get vehicles frontline-ready quickly and efficiently. Since 2007, Xcite Automotive has been on a mission to make the automotive industry faster, more innovative, and more profitable. Over 1,300 automobile dealers nationwide rely on Xcite’s team of 500+ employees to provide on-site vehicle marketing and reconditioning solutions.
Xcite Automotive brands include ReconLogic, CarStudioPros, VehicleStickers.io, and Xcite Photography.
Xcite Automotive is seeking a District Manager who is experienced in account management and has exceptional organizational skills. Eager to tackle new challenges and a confident self-starter who thrives at conquering tasks at hand. Be able to manage a market, a team who provides photo and lot services and maintain dealership customer relationships.
Position responsibilities:
- Build customer relationships and retention through weekly customer visits
- Manage and follow-up on customer questions, issues and sales opportunities
- Manage and coach multiple Team Leads in market
- Create system and processes for Team Lead to enable them to be successful
- Ensure appropriate staffing to complete customer visits daily and maximize efficiency
- Oversee scheduling and plan for new dealer launches
- Oversee and manage staff hours, expenses and production
- Travel to visit remote customers as needed, overnight travel required multiple times a month.
- Identify opportunities for growth with current customer and potential customers
- Analyze and facilitate staffing needs for new customers and existing business
- Manage yearly budget set for region
- Summarize and communicate transactional and financial information effectively to leadership team to enable decisions to be made based on findings and recommendations
- Troubleshoot process and quality issues as necessary
- Communicate effectively with all levels of leadership
Essential skills, knowledge, and abilities:
- Associate degree (or higher) in business, marketing, or a related field required. Bachelor’s degree preferred, or extensive relevant field experience required.
- Two years of experience managing P&Ls and budgets.
- 5 years of outside sales and/or service experience, with two or more years of supervisory experience managing managers, preferably in the technology, computer, or automobile fields.
- Ability to travel as needed.
- Ability to adapt to new and unfamiliar customers, locations, and work conditions quickly and comfortably.
- Knowledge of leadership within dealerships strongly preferred
- Advanced personal computer skills including electronic mail, word processing, spreadsheet, graphics. A thorough understanding of web-based tools and navigating the world wide web.
- Ability to travel within the markets of responsibility with overnight stays included. Ability to travel to the markets in the most efficient way such as driving or flying whichever is most time and cost efficient.
- Will have to live in a state that is in one of the area markets of responsibility.
Xcite Automotive does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
ApplyJob Profile
Must live in a state within area markets of responsibility
Tasks- Build customer relationships
- Coach team leads
- Communicate financial information
- Manage budget
- Manage customer questions and sales opportunities
- Oversee scheduling and staffing
Account management Budget management Customer Relationship Management Leadership Marketing Microsoft Office Organizational Photography Sales Supervisory Team Management Vehicle marketing Web-based tools
Experience5 years
EducationAssociate degree Bachelor's degree Business Marketing Related Field
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9