Director, Sales Training

Job Description SummaryAs the Sales Training Director for PDx at GE HealthCare, you will be instrumental in elevating the capabilities of our US and Canada (USCAN) front-line sales representatives and supporting functions. You will lead a team of dedicated learning professionals to design, develop, and implement scalable and sustainable learning programs that enhance skills, knowledge, and performance across the PDx business. This role demands a dynamic individual who can align learning initiatives with business goals to boost sales performance, product knowledge, and customer engagement.

Job Description

Roles and Responsibilities

• Team Leadership: Recruit, hire and develop high-performing learning professionals.
• Strategic Partnership: Partner with commercial leaders to identify learning needs and align them with business objectives. Drive the transition from a product-centric to a solution-oriented mindset, focusing on customer-aligned and outcomes-focused approaches.
• Compliance and Best Practices: Ensure all training programs comply with regulatory requirements and company policies. Promote and implement best practices in learning and development within the commercial organization.
• Business Acumen: Support Business Acumen Field Trainers in developing territory and individual customer strategies. Facilitate new sales tool rollouts and guide new sales leaders in coaching their teams on opportunity management and documentation, and ensuring alignment with wider business initiatives.
• Leadership Collaboration: Work closely with first and second-level sales leadership across businesses to advocate, establish, and evolve opportunity management, deal strategies, and customer meeting strategies.
• Market Expertise: Stay updated on industry trends, new products, and competitor activities to ensure training content is current and relevant. Collaborate with subject matter experts to develop and update training materials.
• Vendor Management: Oversee and manage training vendor relationships and ensure adherence to all relevant policies.
• Continuous Improvement: Engage sales representatives, sales leaders, and business leaders for ongoing feedback and needs assessment of the PDx commercial community.
• Data Analysis and Reporting: Analyze training data and metrics to identify areas for improvement and demonstrate the value of learning initiatives. Prepare and present reports to senior management on the impact of training programs. Measure program effectiveness and adapt content or delivery to improve satisfaction, knowledge transfer, behavior change, and business results.

• Qualifications/Requirements:
• Bachelor’s degree in business, Education, Human Resources, or a related field. Master’s degree or professional certification in Learning and Development, Training, or Organizational Development is preferred.
• Proven experience in sales enablement, sales coaching, or a similar role within a commercial environment. Minimum of 10 years of experience within learning and development, preferably within the pharmaceutical or healthcare …