Director, Quality (Business Systems and Strategy Lead)

Job Description

The Business Systems and Strategy Lead will report to the VP, Global Pharmaceutical Operations Quality, and will serve as a member of his/her leadership team. This role will provide direction for the GPO Quality strategy and management of budgetary controls for a global team.

The incumbent will direct and enable business systems and strategy-related activities for the GPO Quality team, including, but not limited to, the following:

• Directing change and standardization; driving and aligning strategic initiatives across GPO Quality and supporting our Manufacturing Division strategic journey towards World Class Manufacturing and Supply
• Providing leadership and oversight for the Tier and governance processes and meetings across GPO Quality
• Driving continuous improvement in key performance indicators and business outcomes
• Enabling and leading a robust Hoshin Kanri development and deployment environment, supported by effective change management and governance processes
• Delivering effective portfolio management for GPO Quality
• Providing leadership for GPO quality financial tracking and reporting
• Executing Chief of Staff responsibilities in support of the VP, GPO Quality

Job Responsibilities

• Financial Management: Manages the interpretation and aggregation of financial data for GPO Quality, including overseeing the development of the profit plan, forecast updates, and capital plans
• Partners with Regional Leads and Site Quality Heads to Identify and facilitate resolution of major deviations from financial plans, and leads the development of identification of improvement opportunities
• Leads the Financial Management support team for GPO Quality and EQA; Hoshin/Strategy Development and Deployment; Plays a leadership role in planning for and leading annual Hoshin for GPO Quality
• Establishes governance process to monitor milestone actions and drive forward progress for all Hoshin actions identified
• Portfolio Management: Works with the GPO Quality Leadership Team to identify key initiatives and enable critical projects within the area
• Ensures tools, resources and infrastructure are in place to support initiatives
• Ensures learnings and best practices are shared and standardized across the area
• Assures appropriate sponsorship and enrollment for key strategic initiatives
• Metrics: Supports the development and interpretation of business and systems metrics, as appropriate
• Identifies and assesses gaps through trending and/or root cause analysis
• Identifies and leverages best practices and process improvements
• Training and Capability Build: Provides effective training and capability support for GPO Quality colleagues in EQA roles and in above-site roles

Impact

• This position will have direct impact on the effectiveness and efficiency of the GPO Quality through oversight of portfolio management and progress against key performance indicators.
• Will ensure that tools, resources, and infrastructure are in place to support initiative and project realization.
• Will identify best practices and assure they are shared across the organization to enable key progress against strategic priorities.

Decisions and Collaboration

• This position will work collaboratively with all levels of the organization.
• Will have the decisions on systems and processes to be used for portfolio management, business improvements, strategy planning and issue escalation and will assure that all decisions are made based on inclusive and collaborative input, and that risks are assessed.

Problem Solving

• Expertise in Company Productions System (CPS) / operational excellence is desired to enable effective problem solving.
• Change management execution will be key to assure the development of critical mindsets to enable problem identification and resolution.
• Ability to model inclusive behaviors in and across organizations will lead to collaborative problem solving.

Leadership

• As a member of the GPO Quality Leadership Team (QLT), this position will directly engage with and influence the GPO QLT and extended team members.

Minimum Education Requirement and Experience:

• Bachelor's degree in a scientific or related area of study with ten (10) years of strategy development and oversight work experience in a pharmaceutical, biotech or medical device industry.

Required Experience and Skills

• Strategic and effective interpersonal, communication, collaboration and leadership skills; ability to work in a multi-cultural environment
• Able to handle organizational complexity and manage multiple initiatives
• Demonstrated people management and coaching skills to create a high performing work environment
• Ability to be decisive and influence management with demonstrated leadership skills to drive change
• Excellent problem solving skills, based on science, facts, data and understanding of regulatory requirements in complex and evolving environments; must be able to apply sound risk management
• Operational Excellence/CPS knowledge and expertise
• Excellent project management and organizational skills; ability to develop, articulate and oversee strategy development and execution
• Excellent analytical and decision making ability
• Strong written and verbal communication ability

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace.  All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.