Director, Product Marketing - US CA Remote

Ready to be a Titan?

ServiceTitan is the leading software platform for the trades, providing cloud-based solutions for managing and growing home and commercial service businesses. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. We measure our success based on our customer’s success. We strive for real impact to improve the lives of our customers.

We are seeking a results-driven Director of Product Marketing to lead our team responsible for bringing the customer value we build  to life.  As we bring new products and innovative updates to the Market, this leader will be responsible for strategies, roadmaps and detailed organized execution aligned with business outcomes.  They will be responsible for all Product Marketing messaging, positioning and related collateral that helps us exceed our growth goals and create incredible customer success for the Trades Industries.

What you'll do:

• Lead a team helping to develop and grow a talented, high performing group of PMMs.

• Collaborate with ServiceTitan leadership to develop narratives which establishes the ServiceTitan platform and various product offerings as the leaders in the market

• Develop the ServiceTitan Product Marketing Strategy and be responsible for the teams who assist in delivery of customer value to market and business outcomes to ServiceTitan, Inc.

• Create and lead all product marketing initiatives aligned with financial plans, product roadmaps and audience insights.

• Collaborate with Sales, Revenue and Marketing to develop roadmaps that align with acquisition, engagement and audience growth strategies.

• Flawless execution of meaningful and impactful messaging, claims, audience narratives and stories, release communications and all other product related customer communications.

• Conduct ongoing competitive product gap analysis to support various teams.

What you'll need:

• 10+ years of product marketing/go-to-market experience in SMB and/or Mid Market SAAS or relevant experiences in consumer SAAS.

• Track record of leading Product Marketing Organizations  within businesses that have $100M+ in revenue.  Proven experience driving year over year growth within that business.

• Proven ability to deliver solid creative design and strong copywriting skills.  Experience turning value propositions to simple and powerful messaging tailored to specific audiences.

• Ability to synthesize complex product features into compelling and desirable consumer benefits.

• Demonstrated metrics-driven, process-based best practices that result in scaling success. You bring critical thinking and an analytical style that prioritizes a drive for results.

• Excellent written and verbal communication skills.

• Very strong organizational skills.

• Proven leadership creating high performing, motivated teams.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $169,000 USD - $243,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits. Apply