Director, Product Management - Growth Experience and Platforms

About the team

The Growth Experience and Platform team is responsible for driving and enabling growth in customer engagement, activation, and retention in ways that ultimately help a customer Move.

In this role, you’ll manage a team of exceptional Product Managers to:

- Empower shoppers with our best tools that help them complete their moving journey across both the Web and App platforms.

- Grow user understanding so we can deliver a personalized shopping experience

- Build Growth platforms that scale experimentation and personalization.

This team is part of Zillow’s Product Growth organization, working to drive healthy, sustainable customer growth and connect shoppers to the right products and services for them. We're a fun team. We build awesome products, solve hard problems, and keep a good work-life balance.

About the role

We are looking for an experienced product leader to own product strategy and execution of our efforts to better connect with Zillow shoppers and help them get the most out of Zillow. The role will require deep passion for customer experience across the Website and App. Candidates should have enthusiasm for creative and data-informed thinking, the ability to fluidly debate high level strategy and then dive into the details, strong negotiation and persuasion skills, and extremely strong written and verbal communication.

You will foster cross-functional and cross-team collaboration by working closely with engineering, design, data science, marketing, the rest of the product team, and executive leadership to articulate a strategy, navigate competing priorities, and drive growth in a fast-paced, agile environment. You’ll push the envelope on what tomorrow’s experiences will be for millions of home buyers, sellers and renters.

You Will Get To:

• Set a compelling vision and strategy for your product area, and define the next generation of Growth products and platforms for Zillow.

• Use quantitative and qualitative insights to identify opportunities, craft a story, and make strong prioritization decisions that materially grow the business.

• Look around corners to spot opportunities for innovation and place bets that will inflect growth

• Stay abreast of and even pioneer industry changes that unlock new opportunities

• Lead a team of exceptional product managers. You’ll coach and develop the team to be the next generation of leaders for Zillow

• Build and maintain positive relationships within the engineering, design, data science and marketing teams, with Zillow leadership, and with peers around the company

• Be an authority in demonstrating Zillow’s Core Values and Leadership Expectations

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