Director, Presales (Public Sector)

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

We are seeking a Director of Presales to lead our high-impact team supporting the Public Sector business. This leader will be responsible for driving pre-sales technical excellence, building a world-class team of Solution Engineers, and ensuring our SEs are deeply engaged in helping law enforcement customers achieve their mission.

This is a critical leadership role that requires strong business acumen, exceptional team management skills, and deep customer engagement experience. You will work hand-in-hand with Sales leadership to accelerate revenue, provide technical strategy, and raise the bar on field execution. The ideal candidate has experience scaling teams, refining operating models, and enabling SEs to perform across the full deal cycle—from discovery and POVs to solution design, SOW creation, and deployment planning. Just as important, we’re looking for someone with a proven track record of operational excellence—someone who can bring structure, discipline, and process to how we engage in deals, track SE impact, and scale our go-to-market motion with precision. You will build the systems that ensure our team is proactive, responsive, and effective at every stage of the sales cycle.

This is a remote position, with up to 50% travel to support your team and meet with law enforcement partners across the country. 

Some challenges you’ll tackle

• Lead and develop a growing team of Solution Engineers aligned to our Law Enforcement business

• Serve as a strategic partner to Sales leadership, helping qualify and prioritize deals where SE engagement drives meaningful outcomes

• Recalibrate capacity toward the largest and most impactful opportunities, ensuring SE coverage on all in-motion PPIs (Projects of Primary Importance)

• Bring operational rigor to the function: define team metrics, develop reporting cadences, and ensure SLAs are met across requests and engagements

• Drive accountability and consistent performance through weekly deal inspection, performance reviews, and milestone tracking

• Build a strong bench of talent by hiring, onboarding, and developing SEs capable of owning the full spectrum of responsibilities: product demos, technical validations, SOW and deployment plan creation

• Ensure SEs are equipped to teach, not just execute—embedding a culture of excellence and knowledge sharing

• Collaborate cross-functionally with Product, Engineering, and Customer Success to influence roadmap priorities and ensure post-sale success

• Drive creation and reuse of key sales assets, including playbooks, POVs, reference architectures, and documentation aligned to law enforcement use cases

• Support ongoing enablement initiatives and hold the team accountable for completing learning paths and certifications

• Establish clear expectations for performance and implement improvement plans where necessary

The Skillset

• 8+ years of experience in technology solution engineering, sales engineering, or pre-sales roles

• 3+ years of people management experience, ideally managing managers or senior SEs

• Proven experience supporting a mission-critical sales function, ideally in Public Sector or Law Enforcement technology

• Strong understanding of how to coach SEs on discovery, demoing, technical validation, and objection handling

• Deep knowledge of how to structure, inspect, and improve the SE role in a go-to-market organization

• Demonstrated operational excellence mindset—you drive clarity, build repeatable processes, and thrive on efficient execution

• Experience in hiring, onboarding, performance management, and succession planning

• Ability to prioritize and allocate resources in a dynamic, high-growth environment

• Strong collaborator who thrives in cross-functional settings and communicates clearly with executives

• Comfort presenting to senior public officials, city and county leadership, and technical stakeholders

• Data-driven mindset with the ability to manage toward KPIs and strategic milestones

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

• Understand the team’s composition, coverage model, and key performance drivers.

• Meet with all SEs and cross-functional partners to gain insight into deal motion, team effectiveness, and priority opportunities.

• Identify performance gaps and develop a plan for enablement and accountability.

The First 60 Days 

• Partner closely with Sales Directors, TPMs, and Deployment to align on priorities and clarify engagement models.

• Build strong relationships with Product and Engineering teams to stay ahead of new releases and technical blockers.

• Surface process inefficiencies and recommend improvements that drive speed and clarity.

90 Days & Beyond 

• Begin laying the foundation for a performance-based SE culture: clear expectations, metrics, accountability, and documentation.

• Audit current resource allocation and ensure every in-motion PPI has SE support.

• Build a roadmap for scaling SE impact and hiring top talent to support the Law Enforcement business.

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

5. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

Salary & Equity

In this role, you’ll receive a starting salary between $211,200 and $280,000 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 

The Perks 

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.