Director of Sales Enablement

At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.  

In 2014 Carrum reinvented the Center of Excellence (CoE) category in digital health. We are the only company in this space with a digital platform and mobile app powering this novel marketplace. Today, most of the US population lives within a 3 hour driving distance of a Carrum CoE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $50M in aggregate from investors like Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

We are looking for a Director of Sales Enablement to be a critical strategic partner to transform our sales team's capabilities through innovative training, advanced technology, and data-driven insights. You will bring deep expertise in healthcare and B2B sales, with a proven ability to design comprehensive enablement programs that not only equip our team with the right skills and knowledge but also drive measurable improvements in sales performance and organizational alignment. You will seamlessly integrate cutting-edge learning strategies, technological solutions, and cross-functional collaboration to accelerate our company's growth and market leadership.

This is a full time position, the salary range for this role is $160,000 - $180,000 depending on level of experience and geographic location, plus a 15% annual company bonus.

You’re excited about this opportunity because you will...

• Drive Strategy: Develop holistic sales enablement strategy aligned with revenue goals. Establish a comprehensive performance measurement framework and create metrics and KPIs to track enablement effectiveness.

• Own Onboarding and Continuous Training: Design comprehensive onboarding program for new sales hires as well as creating learning programs for sales teams at all levels
  • Design training modules covering: Product knowledge, Sales methodologies, Customer interaction strategies, Industry-specific insights (e.g., healthcare), Compliance and regulatory training
• Content Development: Produce high-quality sales collateral including competitive cards, product positioning materials, sales playbooks, technical product documentation, customer case studies and success narratives, etc.
• Spearhead Sales Enablement Technologies: Evaluate and implement sales enablement platforms, as well as integrating with CRM systems. Additionally, develop sales technology training and adoption strategies, including creation of digital learning repositories
• Drive Performance Management: Conduct regular sales team skill assessments, identifying and addressing skill deficiencies including providing actionable feedback
• Enable Cross-functional Collaboration: Engage with teams throughout Carrum including: Sales, Product, Marketing, and Customer Success leadership. Support product launch enablement efforts, ensure consistent messaging across teams and provide market/competitive insights to appropriate teams

We’re excited about you because…

• 8-10+ years of sales enablement experience, preferably in healthcare, SaaS, or technology sectors
• Proven track record of developing and implementing successful sales enablement programs, including a deep understanding of B2B sales methodologies and strategies
• Strong analytical skills with experience using sales performance data, including experience with data analytic and visualization tools
• Advanced proficiency in sales enablement platforms (Highspot, Showpad, Brainshark) in addition to CRM system expertise (Salesforce, HubSpot) as well as Learning Management System (LMS) experience
• Bachelor's degree in Business, Marketing, Communications, or related field. MBA or advanced certification in Sales Enablement (CSE, LSSE) preferred

Why you’ll love working with us...

• We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
• We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include Walgreens, US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
• We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
• We carve out time to let go of work to celebrate our successes and have fun. We’re all working remotely right now, but prior to the pandemic a few of the monthly activities we enjoyed included group dinners, bowling, and hiking. Now we bring the fun online with holiday costume contests, arts and crafts activities, musical events, weekly meditations, and gratitude sessions.
• You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.

Other benefits:

• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan

About Carrum

We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.