Director of Revenue Cycle Operations

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.  

As our Director of Revenue Cycle Operations (Revenue Recovery), you will oversee inventory and complex operational relationships involving multiple teams. You will be accountable for the management, oversight, and the execution of the Recovery Department strategy to ensure continued success related to revenue generation, cost savings, client value, and growth.  Every day, you will oversee and coordinate revenue enhancement initiatives and manage decisions around business operations across all aspects of the organization.

To thrive in this role, you must have revenue cycle work experience in a Director-level role and/or extensive revenue cycle work leadership and people management experience.  Exceptional organizational skills to manage complex changes with a variety of interdependent pieces are required.  Successful candidates will be process-oriented with a critical eye for detail, be self-motivated and pragmatic; a team player who is analytical and solution-focused.

Here’s what you will experience working as a Director of Revenue Cycle Operations:

• Assist in deploying operational workflows to positively impact strategic initiatives between both R1 and the client (optimization, automation, financial, quality, process management, risk management, global, communication, and resource planning). 

• Operationally align workforce and resource utilization (global and domestic) and talent. 

• Work as a leader in the department, helping achieve department goals on budgeting, administration, training, staff retention, and employee development. 

• Participate in the development and application of operational metrics and in setting direction and benchmarks (KPIs) of the Department during quarterly or annual planning sessions.  

• Establish recurring reporting mechanisms for clients, revenue goals, obstacles related to meeting established client protocols, expectations and/or financial goals, training development programs, well-being of staff and recovery leadership team. 

• Implement and monitor reoccurring internal reviews of clients and actively seek new opportunities with prospective and existing clients.

• Establish and manage policies, procedures, and standards to measure and monitor production, inventory, projects, and revenue.

• Coach recovery leadership team on how to collaborate and support utilization management efforts. Develop mitigation plans to resolve utilization problems quickly before they negatively impact operations.  

• Have an inquiring mind; continuously pursues professional development, innovation, and opportunities for improvement 

For this US-based position, the base pay range is $112,151.00 - $167,640.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 20.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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