Director of GTM Operations (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Join Rula as our Director of GTM Operations and drive impactful change in mental healthcare. With 1 in 5 people suffering from a mental health issue and fewer than 50% receiving the help they need, we need someone passionate and strategic to ensure our partnerships-driven patient demand is running efficiently and scaling rapidly.

As the Director of GTM Operations, you'll be at the heart of transforming insights into strategic projects that drive our growth. You’ll design sales incentives, optimize sales processes, and create a seamless handoff between marketing, sales, and post-sales teams. You’ll be instrumental in shaping our GTM operations, aligning supply with demand, and helping inform critical operating outcomes that will influence the trajectory of our business.

The ideal candidate is an expert who has built operations for a hypergrowth sales organization and knows how to scale efficiently while maintaining excellence. If you're someone who thrives in ambiguity, is excited about creating clarity from chaos, and is motivated by the opportunity to directly impact a rapidly growing business in its early stages, this is the role for you.

Required Qualifications

• 10+ years of experience across revenue functions, with at least 5+ years in a revenue operations role (such as enablement, strategy, or operations)

• 4+ years of experience in people and performance management

• Demonstrated success in applying a highly strategic mindset to develop and execute long-term plans, drive cross-functional alignment, and make data-driven recommendations that drive business growth and operational efficiency

• Served a sales team that grew by at least 50 reps

• Proficiency in data analysis and reporting tools, with expertise in Google Sheets and Excel

• Excellent written and verbal communication skills

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Excellent project management and organizational skills

• Experience working in a mix of scaled and high-growth startup environments

• Experience configuring CRM systems and integrated sales tools, such as sales engagement platforms, conversational intelligence, and lead enrichment tools

• 2+ years of direct sales or account management in a quota-carrying role

• Experience in the healthcare industry, particularly in mental health or telehealth services

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.