Director Infrastructure Engineering

Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have since grown into a stable of businesses: Tucows Domains, Ting Internet and Wavelo.

What's next at Tucows

We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

Today, over one thousand people work in over 20 countries to help us make the Internet better. If this sounds exciting to you, join the herd!

Role Overview:

As the Director of Infrastructure Engineering, you will lead the strategic integration and management of our Infrastructure Engineering division. This role is pivotal in driving operational excellence, scalability, and reliability of our infrastructure services across the company and our subsidiaries. You will be responsible for a team of Cloud Platform & DevOps professionals, ensuring the successful delivery of our services.

Key Responsibilities:

Leadership and Management:

• Lead, develop, and manage the Infrastructure Engineering team, ensuring their growth aligns with our business needs.
• Build and implement roadmaps and requirements for business and engineering initiatives, collaborating with stakeholders to define project scope and objectives.
• Develop team OKRs and provide career growth plans.
• Assume responsibility for the operations of our data center and colocation facilities.

Infrastructure and Cloud Services:

• Oversee the use of public/private cloud and virtualization technologies, ensuring optimal utilization and scalability.
• Maintain cloud infrastructure for optimal availability, engaging in active breach management and mitigation strategies.
• Develop and implement technology strategies that align with the company’s business goals.

Process and Standards:

• Establish engineering processes and define our engineering standards, ensuring high-quality and efficient software delivery.
• Design and implement Continuous Delivery and DevOps solutions/concepts to lead an effective support operation for the company.
• Strategize and implement approaches and tooling for automated software assurance and quality assurance.

Project Management:

• Monitor progress and report on the status of DevOps initiatives, providing regular updates to stakeholders.
• Ensure projects are delivered on time, within scope, and within budget.

Technical Expertise:

• Solid understanding of private cloud (OpenStack) and …