Director, Implementation

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: As part of AcariaHealth, a subsidiary of Centene, the Director, Implementation will lead efforts in the build out of the PMO, oversee the management and implementation of new programs, services, products and/or markets. Partner with business units, health plans and corporate staff to direct enterprise-wide business implementation teams and advise the company on standard implementation models.

*Approximately 25% travel to Orlando and/or St. Louis offices.*

• Ensure transitions of new programs from proposal phase through contracting and implementation.

• Direct business and program implementations to meet budget, timeline, and contractual requirements.

• Oversee implementation of all operational functions of new business or program during contracting and implementation phase across all contributing departments.

• Serve as liaison to state, providers and key stakeholders for new markets and/or business expansions during business or program implementation.

• Serve as liaison to corporate partners and team members to ensure enterprise-wide adherence to implementation plans and timelines.

• Collaborate with project management team to create organizational structures, team structures, work breakdown structures, work planning, issue logs, decision logs, change control and executive reports.

• Provide input to operating models; corporate functional and information system models, performance metrics, expected outcomes and plan impacts, as appropriate.

• Provide input to business development and planning process and develop timelines for implementations.

• Performs other duties as assigned.

• Complies with all policies and standards.

Education/Experience: Bachelor's degree in Business Administration or related field. Master’s degree preferred. 6+ years combined business implementation and operations experience, preferably in a public sector, behavioral health, or managed care. Previous project management experience, including understanding and experience applying project management methodologies and tools; (i.e., project schedules, work breakdown structures, work planning, project budgeting, project staffing, issue management, change control, risk management and executive reporting). Experience with systems configuration, claims configuration and/or IT systems preferred. 4+ years of People Management experience required.

Project Management Professional (PMP) Certification preferred.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act