Director, Implementation & Capability Delivery (Reporting and Analytics)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

Responsible to ensure that the delivery of implementation projects meets contractual specifications in the MMIS Reporting and Analytics capability areas.  Shapes and drives strategies to ensure that company's delivery model remains a competitive differentiator through expert talent, implementation and unparalleled quality. Leads the company's key client implementation initiatives through our global delivery networks with a focus on ensuring quality and consistency of delivery to our clients.   Leads cutting edge capability areas in service of client and internal implementation efforts.

Your role in our mission

• Serves as a key leader in the MMIS Reports and Analytics capability areas driving analysis, decision making for all reports and analytics work for in flight DDI projects.
• Provides an independent voice and advice on review of proposals, on-going projects, and accounts to ensure compliance and consistency in the delivery of offerings.
• Partners with the finance and Engagement Leaders to constantly monitor and manage budgets, actuals and forecasts for initiatives within the reports and analytics capability areas.
• Directs and manages team members (onsite and offshore) to understand, review and advise on:
  • System analysis
  • Technical solution and design and
  • coding standards.
• Works with Reports and Analytics Sr leadership and sales leadership to review pipeline work and make recommendations for team expansion as needed.
• Build relationships with Engagement Leaders, PMO leaders and other key internal and external stakeholders at Gainwell to plan and execute successful DDIs.
• Organizes and directs Global Delivery resources with orientation towards company's go-to-market strategy, portfolio of client commitments and Implementation SDLC.
• Ensures that delivery costs are within or better than the delivery costs budgeted in contracts or internal planning activities.

What we're looking for

• Master's degree or equivalent combination of education and experience
• Master's degree in related field preferred (Computer Science, Data informatics)
• 15 or more years of related experience
• Must have 5+ years of MMIS experience (Commercial Payer experience can substitute) with a deep knowledge in healthcare claims, provider and member data
• 5 or more years in a supervisory or management capacity included (preferably as a Director of Application Development). This is NOT a program or project manager role although the Director must have project management experience to organize work
• Must have a minimum of 5 years of experience in application design and development in cloud environment (AWS or Azure)
• Must have previous hands-on design and development experience in data visualization and analytics tools such as PowerBI, Databricks, .NET stack (SQL Server – SQL Server Integration Services)
• Must have the ability to communicate to business and technical audience fluently
• Should have good writing skills (Powerpoint presentations, etc.)
• Experience working in a global organization of size, scope and complexity
• A good understanding of CMS Federal reports in the MMIS space

What you should expect in this role

• This position is 100% remote with up to 15% travel annually.

The deadline to submit applications for this posting is April 28, 2025.

The pay range for this position is $127,400.00 - $182,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.