Director, Communication (People Org)

Job Summary

The People Organization (Human Resources) Communication Director plays an integral role in scoping, creating, and executing strategic internal communication plans that create awareness and understanding of the ways Assurant is committed to its employees, specifically through our People Organization programs.  

​This role functions as a strategic communication advisor and lead for areas critical to the People Organization, including Total Rewards & Wellbeing (inclusive of benefits, compensation, savings & retirement benefits, employee wellbeing, etc.), Talent Enablement, and Learning & Development. This person scopes work and facilitates major enterprise or department-wide communication efforts in support of those areas. The successful candidate will have a track record of leveraging deep subject matter expertise to deliver impactful and effective employee messaging. 

​A key element of this role is to provide strategic direction and alignment among People Organization leadership and communicate key programming across different audiences: all employees (taking global considerations into account, including our front-line employee population), as well as those in the People Organization, COO Organization, and company leadership.​ 

Primary responsibility for supporting Total Rewards & Wellbeing, Talent Enablement, and Learning & Development. This includes leading communication planning and execution for signature HR efforts, including Open Enrollment, Annual Compensation Review processes, and Performance Management. 

Job Responsibilities

​** Advise and Support HR Leadership ** (20%) 

• ​Advise and align leaders within these areas on communication approaches and messaging strategy. 

• ​Support leaders in message development with their teams and across Assurant. 

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​** Strategic Planning & Execution ** (60%) 

• ​Leverage deep subject matter expertise to deliver impactful and effective employee messaging, with a focus on simplifying the complex. 

• ​Define proactive communication objectives and plans associated with each area and program. 

• ​Create integrated audience and outcome-based communication strategies using all company channels (Intranet, Microsoft Teams, Viva Engage, Town Halls, Email, Digital Screens, etc.) 

• ​Navigate and plan for information that is often uncertain or nuanced. 

• ​Measure effectiveness and progress toward achieving communication objectives. 

• ​Use our communication support model to guide recommendations for communication planning and development. 

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​** Partnership with internal stakeholders and external vendors ** (15%) 

• ​Develop messaging and plans that drive alignment within and across the three areas within the People Organization and across the COO Function and the Enterprise. 

• ​Partner with key vendors to ensure communications being delivered to employees are clear, understandable, and aligned to The Assurant Way. 

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​** Contribute to Key Functional / Corporate Communications Efforts ** (5%) 

• ​Contribute/Lead collaborative efforts across the Functional and/or Corporate Communications team as needed. ​ 

Qualifications

​​** Experience **  

• ​10+ years communications experience developing and implementing compelling global internal communications strategies and initiatives for large organizations.  

• ​5+ years leading HR enterprise-level communications initiatives.  

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​​** Knowledge and Skills **  

• ​Experience with Microsoft Suite of tools, including SharePoint, Teams, and Viva Engage 

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• ​Demonstrated expertise and strategic oversight to work across multiple HR-focused workstreams, including Benefits, Compensation, Performance Review Cycles, Learning Programs, Launch of new HR tools and more.  
   

• ​Ability to manage signature HR communication initiatives such as Open Enrollment, Annual Compensation Review processes, Performance Management, etc.  
   

• ​Outstanding and clear written and verbal communicator that can tailor messages to the right audiences.  
   

• ​Ability to assess and interpret facts and trends to develop and synthesize key messages into written materials.  
   

• ​Ability to clearly communicate complex information in ways that inform, persuade and engage target audiences, including excellent writing, editing and proofreading skill.  

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• ​Ability to diagnose situations and make recommendations for how communication can solve a challenge or advance a strategic initiative. 
   

• ​Ability to think and plan in the context of broader company priorities and direction.  
   

• ​Relationship-driven approach to understand client needs and bring forth communication advice and plans based on those needs/challenges.  
   

• ​Ability to diagnose and get to the root of an issue or situation.  

Preferred Skills

• ​​Master’s degree in Communications, Journalism, English, Marketing or related field 
• ​5+ years leading and developing diverse winning teams  

•  ​Experience partnering with Social Media team to make strategic decisions about how to best deploy internal messaging externally, where appropriate. 
• ​​Ability to leverage customer stories/wins, product/service innovation and thought leadership to grow brand reputation and support business growth.​ 

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Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.