Director, Client Solutions and Planning

Job Description:

Company Description

dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress, and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data, and technology. dentsu international comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good.

Dentsu Media Growth's energy and personality live in everything we say and do, and it shows in the way we deliver to our clients. Join the team that drives the success of our global agency network. Come be a part of our company's success story.

Key Responsibilities 

• Manage integration of cross-capability teams including planning, investment, and media, to deliver seamless execution of client projects

• Establish and maintain strategic partnerships with the client by ensuring the successful execution of deliverables and putting forth recommendations related to applied strategy using their industry knowledge  

• Provide expertise on strategic planning programs, and engage a cross-functional team to deliver high levels of overall service and delivery 

• Anticipate issues relative to direct marketing campaigns on topics including creative, timelines, measurement, and results analysis 

• Ensure all members are meeting deliverables, and resolve all issues both with client and internally relative to all facets of client engagement 

• Ensure collaboration among all agency departments; foster great teamwork.

• Develop relationship with key senior stakeholders via consistent 1:1s and/or live connections

• Oversee the analysis of program results and dialogue with client and internal team on informed strategic implications 

• Develop trusting, collaborative relationships with clients and collaborative internal and external Agency Partners 

• Manage client’s expectations around deliverables and ad-hoc requests 

• Represent the client’s point of view when reviewing work, leverage this perspective when providing feedback to team and presenting to client  

• Demonstrate a deep knowledge of client brands, brands equity, consumer definition and motivations  

• Lead overarching media strategy and ensure is aligned and meets client objectives  

• Partner with clients to solve business problems; view strategic goals in a broader business context 

• Implement efficient and effective solutions to complex problems  

• Keep current with industry trends, media business and tools – buying systems, research, resources and associations  

• Ensure key information is provided to team regarding client issues, internal agency issues, changes in account status, etc.  

• Establish and maintain communications process with clients and agency service teams for each piece of business within the team  

• Direct the development of client presentations and ensure communication is clear and compelling, while telling a wholistic story throughout

• Lead client presentations – adapting communications style to relevant audience, linking communication to audience’s concerns and perspectives 

Qualifications 

• Bachelor’s degree in marketing or related field  

• Minimum 10 years' experience in media planning and account management 

• Experience working in an agency in a client services capacity

• Knowledge of digital media channels, inclusive of Paid Search, Paid Social, Programmatic, etc., and performance media principles  

• Understanding of traditional media, inclusive of Broadcast, Radio, OOH, etc.

• Unparalleled client service

• Collaborative and able to successfully bring people from different disciplines, internally and externally to achieve desired outcomes  

Additional Information

The anticipated salary range for this position is $94,000 - $152,375 / year

Salary is based on a variety of factors, including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

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Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.