Director, Client Partner

Who we are:

Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it..

Our Client Partner, Director  will be the go to day-to-day lead for both the client and internal channel teams. The Director, Client Partner will be responsible for the client relationship; understanding the clients’ business issues and goals and helping to achieve them as well as supervising the holistic strategic planning and execution of integrated media strategies across all the digital channels. Digital channels can include channels such as SEM, SEO, CRO, Social, Display, Shopping, Email & Affiliate Marketing. This role is a dynamic strategic thinker who will work closely with channel leads & the Analytics team to use data to provide strategic guidance to the client on strategy, budget allocation & opportunities for growth. This role will report into the Group Director, Client Strategy.

We support 100% remote work for applicants who reside in the United States.

What you’ll be doing:

• Lead all cross division client communication, projects, and deliverables  
• Set Strategy & Goals across all divisions for multi-channel clients and provide clear direction & vision on priorities to achieve to all division leads.
• Work with channel leads to create & execute strategy for clients that will help solve client challenges & needs.
• Understand and uncover client motivations & needs.
• Demonstrate a robust understanding of the roles and metrics of other communication channels and have an ability to lead integrated efforts.
• Utilize analytics & data such as Google Analytics to discover opportunities and strategies and well as assist with reporting needs.
• Manage all cross-division processes as it relates to internal/external communication, integrated planning, integrated deliverables & knowledge sharing.
• Assist client in establishing budgets and forecasts per channel, as well as use data provided to ensure that budget is being used in the most efficient matter.
• Ensure & facilitate cross channel communication both internally & externally
• Ensure & facilitate cross channel planning for new client relationships, new campaigns, or new strategies brought to us by the client.  
• Be a positive example and set the tone for the cross-divisional team by going above and beyond.
• Establish and demonstrate an understanding of all communication channels & metrics to develop a smooth integrated process.
• Proactively assist larger channel team to provide POV to clients on industry trends 

We’d love to hear from you if:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch. 

Requirements:

• 8-10 years of digital marketing experience
• Strong knowledge of multiple digital channels and how they work together (SEM, SEO, CRO, Social, Shopping, Display, etc.)
• Strong experience working with and utilizing Google Analytics
• Experience managing multi-channel relationships
• Ability to build relationships with clients and peers
• Strong written and oral communication skills, specifically around presentations 
• Effective time management and project management skills
• Proficient in Microsoft Office (Excel, PowerPoint, Word, etc.)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

Unlimited PTO: At Tinuiti, we believe you deserve time to rest and enjoy life unplugged from your devices. When you take time for yourselves, you’re able to bring your best self to work. That’s why we prioritize flexibility, a fully remote environment, and offer unlimited paid time off. On top of that, we have 17 paid holidays and company-wide shutdowns, fittingly named Owning Our Offline (OOO), to give us all a chance to collectively log-off and step away from our desks together. Above industry standard work-life balance is something we’re proud of, and it’s one our most loved benefits from Tinuitians year-over-year.

Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts

Retirement: Match up to 4% of your contributions at 100% with immediate vesting

Perks and Wellness: Fringe, Forma, Thankful giving, Equity

Learning and Development: Mentor program and more

FLSA Classification: Exempt

The starting salary range for this role is $110,000 - $140,000. We also offer an incentive pay program (RevShare) comprising a monthly variable commission payment and a discretionary annual bonus. Starting salaries are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. We will provide more information on our benefits and equity upon request. Disclosure as required by the Colorado Equal Pay for > Equal Work Act, C.R.S. § 8-5-101 et seq.

Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

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