Digital Technology Lead - US REMOTE

Overview

Connection has a fantastic opportunity through our Technical Staffing division for a Digital Technology Lead In Dubuque, IA.  This is a fantastic role with a company that values innovation, collaboration, and a positive work culture. While a hybrid schedule is preferred, they’re open to fully remote candidates in the Central or Eastern U.S.

Responsibilities

• Own and manage the technical infrastructure for all digital platforms: e-commerce, digital marketing tools, cloud storage, and customer engagement tech
• Ensure digital systems are secure, scalable, and high-performing across all channels (web, mobile, omnichannel)
• Handle system enhancements, updates, and troubleshooting across platforms like CMS, CRM, analytics, and more
• Support content, product data, and integrations with backend systems like ERP and POS
• Maintain documentation to support internal technical knowledge sharing
• Collaborate with Marketing and Operations to create a seamless online-to-offline (O2O) shopping experience, including BOPIS (Buy Online, Pick Up In-Store) and in-store digital solutions.
• Optimize customer experience by leveraging data insights, personalization strategies, and emerging digital trends.
• Monitor website and mobile app performance, user behavior, and conversion rates to drive enhancements.
• Change Management & Cross-Team Collaboration
• Act as a bridge between IT, Marketing, and Operations, ensuring digital initiatives align with business objectives.
• Manage digital transformation projects, driving adoption of new technologies and best practices across teams.
• Train teams on digital systems and workflows
• Manage external vendors and tech partners to ensure quality execution
• Data Governance & Digital Insights
• Maintain data integrity across all digital platforms, ensuring accuracy in customer, product, and sales data.
• Implement best practices for data governance, privacy compliance, and cybersecurity across digital systems.
• Work with business intelligence teams to analyze digital performance, generating actionable insights for growth.

Min

Max

Qualifications

• Bachelor’s degree in IT, Digital Marketing, Business, or a related field preferred
• 3+ years’ experience in digital technology, e-commerce operations, or martech
• Strong background in system integrations and digital tools like ERP/Horizon, Adobe Commerce, AWS S3, HubSpot, GA4, Dotdigital, etc.
• Skilled in CMS platforms, API integrations, and marketing automation
• Strategic thinker with hands-on experience in SEO, paid media, omnichannel retail, and analytics
• Excellent project management and communication skills
• Collaborative, adaptable, and excited to make a real impact