Digital Community Engagement Manager

About Us

Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. dbt Labs pioneered the practice of analytics engineering, built the primary tool in the analytics engineering toolbox, and has been fortunate enough to see a fantastic community coalesce to help push the boundaries of the analytics engineering workflow. Today there are 30,000 companies using dbt every week, 100,000 dbt Community members, and over 4,100 dbt Cloud customers. You can learn more about our values here.  

About the role

The Digital Community Engagement Manager role at dbt Labs is a dynamic position primarily focused on developing and implementing our digital community strategy across platforms like Slack and Discourse, along with various engaging online programs. This person will be responsible for driving new community membership and driving more online, global engagement with existing members. Some days involve activating or hosting virtual events, while others are spent collaborating with internal teams to build campaigns aimed at attracting new members. In this high-impact role, you will develop the blueprints that will shape the future of the dbt Community globally, empowering thousands of analysts along the way.

In this role, you can expect to:

• Oversee and maintain: Oversee the strategy and execution of our digital community initiatives, including Community Slack, Discourse forum, Community email campaigns, our Community web presence, a monthly AMA series, Community spotlight, and more. Develop new programs to increase membership and engagement within the community.
• Online presence: Be the face and host of our key digital programs. You should be excited to host live events on camera, bring high energy, and feel comfortable in the spotlight. Preserve and enhance the dbt Community's reputation as a welcoming, friendly, and helpful part of the data ecosystem. Engage and build relationships with members of the dbt Community, answer questions and elevate helpful contributions from other community members.
• Collaborate: Expect to work closely with our in-person community program manager to ensure unified integration of experiences. Collaborate with our campaigns, content, and web teams to build integrated community experiences that reach a global audience. Partner with the sales and field marketing teams to enhance the discoverability of our product. Coordinate with the marketing operations team to develop streamlined processes for our programs. You will work with these teams to bring unity to the community, develop new programming aligned with each team’s …