Digital Capability Manager

Job Title

Job Description

Professional Services Digital Capability Manager

As the Professional Services Digital Capability Manager, you'll identify and prioritize new digital capabilities for the North America market, specifically for Hospital Patient Monitoring. You'll act as a change agent, oversee digital education initiatives, and collaborate with thought leaders and experts to transform business processes and develop standardized solutions. You will report directly to the HPM Workforce Innovation Office Leader.

Your role:

• Develop and improve onboarding, training, and certification plans for the North America Hospital Patient Monitoring (HPM) delivery team.

• Drive Communities of Practice to share knowledge and best practices across the North America region.

• Collaborate with HPM business and North America PS&SD leaders to establish strategic plans, representing customer and regional needs.

• Act as a contact for program escalations and strategically advance Philips services by identifying improvement areas.

• Lead service delivery improvements, identify new capabilities, and work with program leaders to prioritize and implement capability development.

• Participate in Design Reference Groups, release planning for the Philips Learning Center, and ensure service readiness for new products.

You're the right fit if:

• Bachelor’s degree in a relevant field; Master’s degree preferred.

• At least five years of patient monitoring solution delivery experience.

• PMP and Lean Six Sigma Certification preferred.

• Strong strategic skills and knowledge of business process design and continuous improvement methods.

• Proven leadership in developing high-performing teams and working in a matrix organization.

• Excellent prioritization, problem-solving, communication, and presentation skills.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $97,090 to $166,440

The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $102,200 to $175,200

The pay range for this position in AK, DE, MD, NY, RI, or WA is $107,310 to $183,960

The pay range for this position in CA, CT, DC, MA, or NJ is $114,464 to $196,224

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.