Digital Account Manager

We are:

Wisevu (pronounced Wiseview) is a well-established and highly experienced remote digital marketing agency, founded in 2008, with headquarters in Toronto, Ontario, Canada, and Split Croatia.

We are a team of highly skilled and passionate remote web developers, web designers, SEO engineers and digital marketing experts helping essential businesses through industry-leading digital marketing solutions.

We are looking for:

We're looking for a passionate and talented Accounts Manager to join our growing digital marketing agency. You'll be responsible for building and managing strong relationships with assigned clients, ensuring their success through effective communication and proactive account management.

Requirements

Responsibilities:

• Client Relationship Management: Build and nurture strong, long-term relationships with assigned clients. Be the primary point of contact, understanding their business goals and challenges.

• Strategic Planning: Collaborate with the client and internal teams to onboard new clients and develop data-driven digital marketing strategies aligned with client objectives.

• Project Management: Oversee assigned client projects from kickoff to completion, ensuring tasks are delivered on time, within budget, and to Wisevu's high standards.

• Campaign Management: Work closely with the internal team to manage and optimize ongoing digital marketing campaigns (SEO, PPC, website builds, content etc.)

• Reporting & Analysis: Regularly communicate campaign performance to clients through insightful reports and presentations, identifying trends and optimizing strategies.

• Upselling & New Client Acquisition: Upselling existing clients, as well as being involved in acquiring new clients. 

• Staying Ahead of the Curve: Keep up-to-date with the latest digital marketing trends and technologies to recommend the most effective solutions for clients.

Qualifications:

• 2-5 years of experience in digital marketing or a related field.
• Proven track record of building and managing successful client relationships.
• Excellent communication and interpersonal skills, with the ability to clearly explain complex marketing concepts to clients.
• Strong analytical and problem-solving skills.
• Experience with project management methodologies (e.g., Agile) a plus.
• Proficiency in project management tools and digital marketing platforms.
• Strong understanding of digital marketing. 
• Ability to work independently and manage multiple projects simultaneously.
• Highly organized and detail-oriented with excellent time management skills.

Highly Desired:

• 3+ years of experience in a client service role, ideally within a marketing or advertising agency.
• A solid understanding of digital marketing including SEO, PPC, social media marketing, content marketing, UI/UX and email marketing.
• A track record of exceeding client goals and growing their …