Developer Enablement Engineer

Hi, I’m Terry, Director of Engineering Platform Experience at Customer.io. I’m looking for an Enablement Engineer to join our growing Engineering team.

Customer.io is looking for a collaborative senior engineer who loves to reduce complexity, improve development velocity, and decrease time to market by providing self-service solutions, engineering standards, and best practices. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Other members of our team have backgrounds in various industries, from AdTech to Gaming. We believe that embracing our unique perspectives and expertise is key to our success as a collaborative team.

We value diversity, and, as a distributed company, are committed to giving you the flexibility and freedom to work from anywhere in the world, on a schedule that fits your family and your life.

What you'll do:

• Develop novel solutions to reduce engineering drag
• Jointly develop and execute a roadmap for solving identified developer productivity challenges
• Work closely with engineering leaders and managers within our company focused on improving quality and reliability
• Build internal processes and tools that optimize the developer experience at Customer.io
• Take an active role in a friendly, supportive team that encourages you and the entire company to grow as individuals, professionals, and teams
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices together

What we're looking for:

• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way
• Experience working with engineers and applying a deep understanding of their needs to produce timely solutions to their real-world problems
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Proficiency in Go
• Proficiency in using front-end technologies like JavaScript and CSS to build complex web applications. Ember.js experience is nice to have.
• Ability to deliver high-quality solutions quickly and without mentorship
• Experience working within a distributed company is preferred

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 7,100 internet businesses use Customer.io to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web …