Dermatology Regional Director – West – Remote

Job Description Summary

This is a field-based and remote opportunity supporting Area Business Leaders in an assigned region.
Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

The Regional Director (RD) is a visionary leader tasked with elevating the Customer Engagement organization to a peak of excellence. This role demands an inspiring, strategic thinker who will guide their regional team in surpassing their organizational goals. The RD will be responsible for developing and implementing the Regional Customer Engagement Strategy and collaborating with cross-functional partners (Marketing, Medical, Patient Services, Market Access). Additionally, the RD will oversee and communicate key performance indicators as outlined by the brand strategy and tactics, taking prompt and decisive action to address underperformance and replicate successes regionally and nationally.

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Job Description

Key Responsibilities:

• Build best-in-class, diverse teams through talent acquisition, development, and succession planning.
• Deliver region sales targets while collaborating nationally, to secure achievement of organizational objectives and establish a cadence of accountability for the team, communicating, and supervising KPIs and engaging all levels of performance on the team. 
• Sets an example for all team members by fostering a collective vision, articulating clear expectations, cultivating a sense of accountability, empowering others to act, and enhancing or improving processes by questioning the current norms.
• Create, execute, and oversee a regional business plan focused on customer needs in partnership with Area Business Leaders and cross-functional teams to enhance the customer experience and increase product demand among all healthcare providers (HCPs), key accounts, and Systems of Care (SoC).
• Act as an integral part of the national leadership team, actively aiding in the enhancement of regional capabilities, business performance, team growth, and organizational culture.
• Ensure that teams carry out their duties with honesty, utmost professionalism, and integrity, in alignment with the Novartis Code of Ethics and all relevant policies and procedures.
• Promote regional budget allocation and enhance regional budgets by guaranteeing the use of various resources, including strategic face-to-face interactions and Omni Channel resources, customized to meet regional needs.
• Fosters an environment where team members are motivated to voice their ideas, address challenges, collaborate, experiment, and view failures as steppingstones, while ensuring that the entire team is aligned with and committed to the NPC Code of Ethics and all relevant policies.
• Support team members by crafting development plans, nurturing their growth, and continually improving their performance. 
• Utilize analytics …