Deal Desk Analyst

ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale. ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.     Role Overview: ON24 is looking for a top-notch Deal Desk Analyst to join our Sales Operations team. The position requires a well-rounded individual who has demonstrated the ability to deliver results in a high-growth, dynamic, and fast-paced environment. The person hired will partner closely with Deal Desk leadership, Global Sales, Legal, Product, and different Finance organizations. Responsibilities:  

• Help manage contract approvals, non-standard deal requirements, and various other factors for the sales team 

• Engage with sales team to accelerate deal velocity 

• Interact with and manage sales engagement activities across sales, legal/contracts, revenue recognition and other key teams to help with deal structuring. 

• Help develop new deal desk processes to enable the effectiveness of our sales team. 

• Deliver relevant training to the new and existing salespeople on the quote to cash and contract creation process. 

• Maintain and enforce agreed upon approval SLAs for the deal desk team. 

• Partner with various business teams on system and process improvements for the Global Sales and Deal Desk team. 

  Skills & Experience:  

• BA/BS degree in Accounting, Finance, or related field 

• 1-2 years of Enterprise SaaS/B2B Industry, Deal Desk, or Sales Operations preferred 

• Experience with Salesforce.com, Microsoft Office Suite, and case management systems. 

• Ability to thrive in a global organization 

• Ability to multitask and prioritize at times of high volume 

• Highly organized, customer-focused, and an innovative individual with strong attention to detail 

• Strong business acumen and a demonstrated ability to work cross-functionality and globally. 

• A self-starter with strong troubleshooting and problem-solving skills 

• Excellent communicator, self-aware, transparent, collegial, and open to feedback 

    Perks & Benefits:  

• Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans  

• Unlimited PTO policy and wellness days to log off and recharge   

• 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days 

• Employee Stock Purchase Plan  

• 401K Plan with employer match  

• Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development  

• Fitness and wellness perks including discounted memberships with 24 Hour Fitness 

  The base pay range for this position is $85,000 to $90,000. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors. EEOC: ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.  #LI-TR
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