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Cybersecurity Operations Center (CSOC) Student Intern Analyst

All Remote

Department Overview:

The University of Wisconsin-Madison Office of Cybersecurity provides a variety of IT Security services for UW-Madison and UW-System. This position will give you the opportunity to enhance professional skills such as critical analysis, quality assurance, and customer support/service. You will be working closely with the Office of Cybersecurity Incident Response and Cyber Defense domain leadership in helping to support the Cybersecurity Operations Center (CSOC) as well as vulnerability scanning of campus and beyond.

Anticipated Start Date:

End of April/Early May

Anticipated End Date (If Applicable):

Students are welcome to continue working until they graduate.

Remote Work Eligibility Detail:

All Remote

 

Anticipated Hours Per Week:

Minimum: 10 Maximum: 20

Schedule:

Looking for students who plan to work into the summer!

We ask students to work 10-20 hours a week for Spring or Fall semesters with a potential for additional hours during summer or winter breaks. Students are asked to work at least some hours in at least one of the following breaks during a year - the Friday after Thanksgiving, the first 2 weeks of winter break, and/or spring break.

Schedule is flexible within operational hours.
CSOC hours of operation are Monday through Friday 8AM to 5PM Central Time.

Most of the CSOC is working remotely. We do have on-site/hybrid options. Equipment is provided regardless of remote/on-site work.

Salary/Wage Range/Lump Sum:

Minimum: $15.00

Number of Positions:

3-4

Qualifications:

Experience in prioritizing tasks and communicating in an efficient and professional manner.
Basic understanding of established process workflows.
Capable of working collaboratively with team members and other University colleagues.
Can quickly adapt in a constantly-changing and diverse environment.
Basic analytic and strategic thinking skills.
Professional dependability and attention to detail.
Must be able to work at least 10 hours per week during the semester

Knowledge, Skills & Abilities:

We are looking for students with a strong work ethic who are curious and would like to learn more about cybersecurity.
Specific IT security training will be provided.
No previous cybersecurity knowledge is required.
All majors strongly encouraged to apply!

Position Summary/Job Duties:

Assist with the triage of reported incidents to the Cybersecurity Operations Center (CSOC)
Assist with proactively scanning campus networks
Assist with maintaining security control software and vulnerability assessment software
Assist with the documentation of incident response and scanning procedures
Assist with the collection and return of media, e.g. hard drives, etc involved in incident response events
Assist with the generation of incident response and vulnerability scanning statistics
Assist with account provisioning and Security Authorizations requests

The position offers schedule flexibility so you can continue to work on your degree while providing the ability to make a difference in the Cybersecurity Incident Response and Cyber Defense domains on campus

No previous cybersecurity or IT experience or knowledge is required and we strongly encourage all majors to apply for the position!

Physical Demands:

None

Institutional Statements:

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

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Job Profile

Benefits/Perks

Diversity and Inclusion Equipment provided Flexible schedule Inclusive community Remote work Remote work eligibility Salary Training

Tasks
  • Assist with incident triage
  • Collect media
  • Customer support
  • Document procedures
  • Generate statistics
  • Maintain security software
  • Outreach
  • Provision accounts
  • Quality assurance
  • Research
  • Scan campus networks
Skills

Analytical thinking Assessment Attention to detail Creativity Customer Support Cybersecurity Dependability Documentation Flexibility Incident Response Leadership Media Office Outreach People Quality Assurance Research Scanning Strategic Thinking Support Teaching Team Collaboration Training Vulnerability Scanning Work Ethic

Experience

0 years

Education

Graduate Student

Timezones

UTC-6