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Customer Success Manager- K12 Education and Healthcare - Remote

Hazel partners with schools and families to provide physical and mental virtual health care that helps students feel better and get back to learning. As telehealth becomes more and more relevant in the lives of children, Hazel is experiencing tremendous company growth. Our innovative response to our nation’s call for equitable, affordable, and safe virtual access to healthcare has been recognized by Fast Company as one of the world’s most innovative places to work in 2023. 

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…

  • Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families
  • Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise
  • Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference

Check us out at Hazel Health Careers

The Role: Customer Success Manager

Location: Remote

About this role:

We are looking for dynamic, empathetic, and action-oriented individuals to join our exciting Customer Success team.

As a Customer Success Manager, your primary responsibility will be to manage the relationship with Hazel schools. You will work closely with the Account Management and Operations teams to establish an infrastructure for school support. As a Customer Success Manager, you will have hands-on experience working with our school stakeholders (principals, APs, department heads, school counselors, school nurses, etc.), at the forefront of ensuring access to quality healthcare for all students. 

What You’ll Do: 

  • Hazel as Part of the Community’s …

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