Customer Service- Solar Lead Generator (AU Electrical, WFH)

Salary: P60,000 to P65,000 (Monthly Package)

Schedule: Monday – Friday (06:00 AM - 03:00 PM PHT)

What are we looking for?

Skills Required:

• Experience in Customer Service (Voice / Phone Calls)
• Experience in Appointment Setting
• Experience in Sales industry (Solar/ Generator/ Electricity background is a plus)

What will you do?

• Your primary responsibilities include generating and qualifying leads, setting appointments, and supporting the sales pipeline.
• You will be the initial point of contact for potential customers, helping them understand the benefits of solar energy and scheduling consultations with our sales experts

• Lead Generation: Identify and generate new leads through various channels, including, referrals, Facebook marketing, cold calling and direct outreach.
• Lead Qualification: Engage with potential customers to understand their needs, answer initial inquiries, and qualify them as viable leads.
• Appointment Setting: Schedule 15-20 qualified appointments per week for the sales team to conduct detailed consultations.
• Daily Contact: Ensure all new leads are contacted daily during the workweek to maximize conversion rates
• Pipeline Management: Utilize Pipedrive to manage and track leads, ensuring all tasks are actioned within 24 hours during the workweek.
• Customer Interaction: Provide excellent customer service, maintaining a professional and helpful demeanor in all interactions.
• Collaboration: Work closely with the sales and marketing teams to ensure a seamless lead-to-sale process and share insights on lead quality and trends.

Join the awesome team and enjoy these benefits & perks:

• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a locally-owned electrical company based in Australia. They specialize in providing solar, commercial, and industrial electrical services to clients in the Greater Brisbane and Ipswich area. Their range of services includes preventive maintenance for underground mining companies, construction and maintenance projects, development of preventive maintenance strategies, as well as air conditioning solutions and solar & battery packages.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.