Customer Onboarding Specialist

At The Growth Partner we assist marketing agencies around the globe to grow with predictability and scalability.

In less than 2 years, we’ve grown our business from 0 to multi-8 figures and now aim to hit the 9-figure mark later this year.

How? We’ve focused on the growth of, and relationships with our clients and team members.

By creating a high-performance, positive environment we’ve helped 100’s of leaders and future leaders achieve their full potential through direct support, coaching, and consulting.

Visit our Website:

https://www.thegrowthpartner.io/

Our Co-Founder, Jordan Lee, talking about the business:

https://www.loom.com/share/901416c6dac648acbe8a8b7fad8198d4

What It's Like Working At The Growth Partner

We’re growth-oriented, entrepreneurial, and ambitious and will support you to exceed your goals.

You will be surrounded by exceptionally talented driven people who are in pursuit of excellence.

We see the relationship with our team members and clients like our partners.

By working together you will experience your standards, expectations and confidence take a quantum leap forward. So don’t see this as a job, because we don’t see you as just an employee, see this as an opportunity to create a new and better life.

See video of Matthew Jones, our Managing Director, discussing his career progression journey and personal growth with since joining the Growth Partner 15 months ago with Jordan:

https://f.io/Tn1Z6w4m

To continue the successful growth, we are looking for an Onboarding Specialist / Community Manager.

We're looking for a self-starter, hard-working, and dedicated team member to jump in and be a key part of our Client Success team focused on an exciting product in the AI space.

In this role, you will be responsible for maintaining and nurturing our Client relationships and internal marketing of the products and success of other customers to strengthen the community.

You will represent us with our Clients and you will need to be laser-focused on our operational performance and comfortable with the management of global teams on a daily basis. You will be responsible for day-to-day Client communication, performance reporting, and escalation management. 

Client Relationship Management:

• Build strong, trust-based relationships with high-value clients, acting as their primary point of contact.
• Understand each client’s unique business needs, challenges, and growth objectives to provide tailored, day-to-day support.
• Offer practical insights and recommendations based on the Growth Partner Model within the AIAA framework to help clients grow their businesses.
• Work directly with clients to spot opportunities and …