Customer Onboarding Coordinator (Temp) - Remote (US Only)

Our Mission and OpportunityEarly education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our TeamWe are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.
Who you areWe are rapidly expanding and need go-getters who are excited to help customers adopt new technology that can have a huge impact on their program.  You are comfortable independently driving critical tasks, have an attention to detail, and have polished customer-facing phone skills.  You are also able to collaborate and communicate effectively with experienced Customer Success team members who will train and support you to quickly get up to speed and become a productive member of the team. 

What you’ll do:

• Partner with members …