Customer Development Manager - On Trade - Remote, GB

Customer Development Manager – Oxfordshire

Function: On-Trade

Location: Field based – Oxfordshire

Salary: £33,400 - £41,000 base depending on experience, plus full benefits listed below.

Contract: Permanent

Closing Date: 24th May 2024

Are you looking for your next chapter at HEINEKEN UK? You already know that we make great beers and ciders, well we also offer exciting and dynamic careers!

We’re looking for someone that is as ready to evolve for the future as we are. If you’re ready to brew a new career, apply for our CDM role today!

About the role

As one of HEINEKEN’s Customer Development Manager you will be a part of an inspired sales team ensuring the growth of our brand footprint and sales in a wide range of outlet types and through different routes to market. You will cover a varied geography and be responsible for the outlets and the relationships within it.

This role requires strategic thinking, developing profitable plans that benefit both HEINEKEN and the customer. We work with our customers to achieve a shared goal, happy consumers. This means increasing the availability and appeal of our brands, meaning we have the right brands in the right outlets.

We sponsor some fantastic events that you may have heard of, such as Champions League, Rugby’s Champion’s Cup, UEFA Women’s Euros and The F1. Part of your role will be keeping your own strategy aligned with the overall marketing activation of our brands alongside.

So, what will you be doing? Here are some of the key accountabilities;

• Deliver on Volume, Revenue, Profit and Market Share targets.
• Negotiating and executing Commercial Agreements
• Provide category ranging advice by sharing market insights.
• Understand customers P&Ls and deliver business building advice.

Who we’re looking for

We’re really passionate about our brands and we want our CDM’s to be too! If you’re a natural negotiator that has experience in managing customers and bringing brands to life, then this is the role for you.

Being in field sales you are the face of HEINEKEN and often the touchpoint for our customers. We are looking for somebody who is trusting, empathetic and relatable in equal amounts.

To excel in this role, you will;

• Have frontline sales experience.
• Have FMCG knowledge or awareness.
• Be commercially aware.
• Be comfortable with numbers as you will fully manage pricing and P&L’s
• Be customer centric – your customer will be at the forefront of everything you do, with the ability to build effective long term customer relationships
• Be a team player who loves winning
• Open minded to positive change 
• Someone who loves pubs(!)

Our Benefits

As part of the team, along with your salary you’ll also receive;

•        Company Car

•        Annual bonus

•        Company funded Private Medical Healthcare

•        double matched pension (up to 10%)

•        35 days holiday

•        A monthly case of our delicious ciders and beers!

•        Comprehensive Opportunities to develop.

You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.

The Application

If you like what you’ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early where we receive significant numbers of applications, so don’t delay!

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as recruitment@heineken.co.uk.

In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role.  We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification.

The team at HEINEKEN would encourage you to submit an application if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!

Who We Are

We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.

Apply today to discover Your Future, Untapped.