Customer Care Specialist

When you walk through our door, you’re not just starting a job. You’re starting a career at a company that cares about you. Our offices are a community of people passionate about engaging and helping people across the country.

With competitive pay and benefits that start on your first day, Assurant’s a company ready to invest in you. But don’t take our word for it. Our benefits speak for themselves. Here’s just a peek at what we offer:

Generous paid-time-off package with 23 total days, including holidays, within your first year

• Undergraduate tuition reimbursement programs
• Various work schedules and potential to work from home
• Stock purchasing options along with a 401k and additional financial resources
• Potential to share in the company’s success through a performance bonus
• Health, dental and personal wellness plans
• And more …

At Assurant, you’ll find a team eager to help you grow your career and find meaning in your work. Are you ready to join?

What is a Customer Care Specialist at Assurant?

The Customer Care Specialist is a key position within Assurant because you’re the voice of our organization and clients. You’re highly valued as our customer’s primary point of contact, and you care about helping others. The customer experience is at the forefront of all you do, exceeding expectations at every turn. You’re a listener, problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.

Why You Should Consider This Role

• You love helping and connecting with people.
• You’re a problem solver who likes to think on your feet and enjoys a challenge.
• You thrive in a fast-paced, changing environment.
• You believe the details are important and actively listen for them.
• You go above and beyond because you want to, not because you have to.

What You Will Like

• The diversity —­­ every day and every customer is different.
• The opportunity to demonstrate your unique problem-solving abilities to our customers and to the rest of your team.
• The difference in the value Assurant places on great customer service and the recognition you’ll receive from our customers and our leaders when you exceed our customer’s expectations.
• Opportunity to learn, grow and advance within our Fortune 500 company.
• Competitive starting pay in a highly motivated pay-for-performance environment.

The Details 

• Handle in-bound calls from our customers by researching and resolving loan-level inquiries …